200+ Contact Center Jobs - July 2026 - High Salaries

Fresh Graduates

Complete data input with a high level of speed and accuracy
Ensure department and individual goals are consistently met
Other duties assigned by company leadership ...

Client Service Executive Client Service Executive

Posted

a month ago

Chat Available

IGT Services And Technologies KL Sdn Bhd

MYR2,800 - MYR4,000 Per Month

Fresh Graduates

Complete data input with a high level of speed and accuracy
Ensure department and individual goals are consistently met
Other duties assigned by company leadership ...

Service Desk Agent Service Desk Agent

Posted

a month ago

Chat Available

IGT Services And Technologies KL Sdn Bhd

MYR2,800 - MYR4,000 Per Month

Fresh Graduates

Complete data input with a high level of speed and accuracy
Ensure department and individual goals are consistently met
Other duties assigned by company leadership ...

Customer Service Representative Customer Service Representative

Posted

a month ago

Chat Available

IGT Services And Technologies KL Sdn Bhd

MYR2,800 - MYR4,000 Per Month

Fresh Graduates

Complete data input with a high level of speed and accuracy
Ensure department and individual goals are consistently met
Other duties assigned by company leadership ...

Contact Center Officers Contact Center Officers

Posted

a month ago

Terra Systems

Undisclosed

Contact Center Officers Contact Center Officers

Singapore

Managing physical customer service counter enquiries in accordance with service standards
Listening actively to understand customer needs and provide accurate information
Logging and tracking all customer interactions in the contact centre CRM system ...

Posted

8 days ago

TERRA SYSTEMS PTE. LTD.

SGD2,000 - SGD2,000 Per Month

Contact Center Solutions Architect Contact Center Solutions Architect

Singapore

Listening actively to understand customer needs and provide accurate information
Logging and tracking all customer interactions in the contact centre CRM system
Following standard operating procedures (SOPs) and escalation protocols ...

Posted

8 days ago

PERSOL APAC

Undisclosed

Customer Contact Center Customer Contact Center

Singapore, Singapore

Architect robust testing frameworks, deployment strategies, and customer training plans to ensure a seamless operational transition.
Serve as the primary technical point of contact to address complex queries regarding proposed system capabilities, architecture, and deployment risks.
Bachelor’s degree or higher in Computer Science, Telecommunications Engineering, Information Technology, or a matching field. ...

Posted

7 days ago

RHB Banking Group

Undisclosed

Contact Center Team Lead Contact Center Team Lead

KL City

Manage disgruntled customer, handle customer complaints and escalates to relevant parties
Process customer request and ensure communication to relevant parties
As CCC team members, to be involved in special task(s) assigned to by Heads or relevant committees, as long as within the Bank’s policy and guideline. ...

Posted

19 days ago

TROYTECH INTERNATIONAL CONSULTING PTE LTD

SGD3,600 - SGD3,600 Per Month

Manager II, Global Contact Center Technology Manager II, Global Contact Center Technology

Singapore

Knowledge Management: Maintain up-to-date knowledge bases (e.g., MS Teams) to ensure the team has accurate information.
Coaching & Appraisal: Identify competency gaps and work with Trainers/QA to coach, train, and appraise agents on individual KPIs.
Daily Engagement: Conduct regular huddles and floor meetings to share updates (e.g., survey rates, call volumes, unique cases). ...

Posted

16 days ago

Herbalife

Undisclosed

Manager II, Global Contact Center Technology Manager II, Global Contact Center Technology

KL City

Manage the life cycle for each technology owned by the team, and factor this information into estimates, commitments, and roadmaps
Know and manage the TCO (Total Cost of Ownership) for any technology or applications owned by their team
Manage the architectural and related documentation for each technology owned by the team, ensuring that the documentation is current adequate ...

Posted

2 days ago

Herbalife

Undisclosed

Contact Center Team Lead | Contract Contact Center Team Lead | Contract

KL City

Manage the life cycle for each technology owned by the team, and factor this information into estimates, commitments, and roadmaps
Know and manage the TCO (Total Cost of Ownership) for any technology or applications owned by their team
Manage the architectural and related documentation for each technology owned by the team, ensuring that the documentation is current adequate ...

Posted

2 days ago

Manpower Singapore

Undisclosed

Executive, Contact Center Sales (Motor Insurance) Executive, Contact Center Sales (Motor Insurance)

Singapore

Track and manage all reports on team performance.
Identify trends and suggest process improvements.
Assist in administrative tasks, internal and external communications. ...

Posted

14 days ago

TALENT EDGE RECRUITMENT LLP

SGD3,000 - SGD3,000 Per Month

IT Infrastructure Engineer — Cloud Contact Center IT Infrastructure Engineer — Cloud Contact Center

Singapore

Using simple, clear and concise languages to communicate effectively with customers
Actively listen and probe appropriate questions to accurately recommend products and solutions based on customer’s needs and requirements
Proactively engage customers through our sales cycle and ensure prompt follow-up on every lead to increase our Contact Centre Outbound sales conversion, reducing leads wastage ...

Posted

12 days ago

HILTI

Undisclosed

IT Infrastructure Engineer — Cloud Contact Center IT Infrastructure Engineer — Cloud Contact Center

Petaling Jaya

Build expertise in enterprise-grade contact center engineering, SIP telephony, cloud platform administration, vendor management, and integration architecture, creating a strong foundation for a career in IT infrastructure and cloud communications.
Cloud Contact Center Platform
Global Telephony Providers ...

Posted

8 days ago

Hilti Asia IT Services

Undisclosed

Senior Contact Center Executive Senior Contact Center Executive

Petaling Jaya

Build expertise in enterprise-grade contact center engineering, SIP telephony, cloud platform administration, vendor management, and integration architecture, creating a strong foundation for a career in IT infrastructure and cloud communications.
Cloud Contact Center Platform
Global Telephony Providers ...

Posted

8 days ago

PARADIGM RECRUITMENT PTE. LTD.

SGD5,000 - SGD6,200 Per Month

Artificial Intelligence Contact Center (AICC) Product Manager Artificial Intelligence Contact Center (AICC) Product Manager

Singapore

Posted

a month ago

Beijing Foreign Enterprise Management Consultants Co.,Ltd.

Undisclosed

Manager II, Global Contact Center Technology Manager II, Global Contact Center Technology

KL City

Participate in RFx responses, tenders, presentations, consultations and commercial proposal by providing product information, value argumentation, bill of materials and tender solution designs.
Serve as a subject matter expert for contact center products/services internally and externally. Represent the company at industry events, conferences, and customer meetings. Educate stakeholders about product features, benefits, and use cases.
Conduct market research to identify customer needs, market trends, and competitive landscape in the contact center industry. ...

Posted

15 days ago

Herbalife

Undisclosed

Team Manager - Contact Center (Voice, Chat - Email) Team Manager - Contact Center (Voice, Chat - Email)

KL City

Manage the life cycle for each technology owned by the team, and factor this information into estimates, commitments, and roadmaps
Know and manage the TCO (Total Cost of Ownership) for any technology or applications owned by their team
Manage the architectural and related documentation for each technology owned by the team, ensuring that the documentation is current adequate ...

Posted

22 days ago

Cognizant

Undisclosed

Process Executive - Contact Center (Voice, Chat - Email) Process Executive - Contact Center (Voice, Chat - Email)

KL City

Drive continuous improvement via RCA, CAPA, and Kaizen; standardize SOPs and playbooks.
Manage escalations and critical incidents; ensure timely resolution and client communication.
Partner with WFM, Quality, Training, Tech/Telephony, and HR for holistic delivery. ...

Posted

18 days ago

Cognizant

Undisclosed

Team Lead - Contact Center (Voice, Chat - Email) Team Lead - Contact Center (Voice, Chat - Email)

KL City

Adhere to schedule, quality standards, and information security policies.
Meet individual and team performance benchmarks defined by the process.
Participate in training, calibrations, and continuous improvement initiatives. ...

Posted

18 days ago

Cognizant

Undisclosed

Team Lead – Contact Center (Cantonese Speaker) Team Lead – Contact Center (Cantonese Speaker)

KL City

Conduct regular performance reviews, coaching sessions, and capability upskilling.
Drive adherence to Cognizant policies, Information Security, and compliance standards.
Partner with Quality, WFM, Training, and Client stakeholders for continuous improvement. ...

Posted

18 days ago

EPS Ventures Sdn Bhd

MYR6,700 - MYR9,000 Per Month

Subject Matter Expert - Contact Center (Voice, Chat - Email) Subject Matter Expert - Contact Center (Voice, Chat - Email)

KL City

Conduct regular performance reviews, coaching sessions, and capability development activities.
Drive adherence to company policies, information security requirements, and compliance standards.
Partner with Quality, Workforce Management, Training, and stakeholder teams to support continuous improvement initiatives. ...

Posted

21 days ago

Cognizant

Undisclosed

Senior Process Executive - Contact Center (Voice, Chat - Email) Senior Process Executive - Contact Center (Voice, Chat - Email)

KL City

Support Team Leads with monitoring performance, adherence, and queue management.
Conduct side-by-side coaching, error corrections, and process refreshers.
Ensure agents comply with Cognizant policies, InfoSec, and data privacy guidelines. ...

Posted

18 days ago

Cognizant

Undisclosed

Senior Officer, Workforce Management, Group Contact Center Senior Officer, Workforce Management, Group Contact Center

KL City

Adhere to schedule, quality standards, and information security policies.
Meet individual and team performance benchmarks defined by the process.
Participate in training, calibrations, and continuous improvement initiatives. ...

Posted

18 days ago

UNITED OVERSEAS BANK LIMITED

SGD3,000 - SGD3,000 Per Month

Subject Matter Expert (SME) – Contact Center (Cantonese Speaker) Subject Matter Expert (SME) – Contact Center (Cantonese Speaker)

Singapore

Work with stakeholders to identify and document reporting requirements.
Process Improvement
Identify opportunities to optimize and automate business processes. ...

Posted

a month ago

EPS Ventures Sdn Bhd

MYR5,600 - MYR6,600 Per Month

Huawei APAC Artificial Intelligence Contact Center (AICC) Product Manager Huawei APAC Artificial Intelligence Contact Center (AICC) Product Manager

KL City

Support Team Leads with monitoring performance, adherence, and queue management.
Conduct side-by-side coaching, error corrections, and process refreshers.
Ensure agents comply with company policies, information security requirements, and data privacy guidelines. ...

Posted

21 days ago

Huawei Technologies

Undisclosed