Retail sales and customer service
Strong communication and interpersonal skills
Sales negotiation and closing techniques
Product demonstration and presentation skills
Ability to build rapport and trust with customers
Target-driven and sales-oriented mindset
Upselling and cross-selling abilities
Customer needs analysis and solution selling
Basic cash handling and POS system knowledge
Inventory management and stock replenishment
Complaint handling and problem-solving skills
Time management and multitasking
Teamwork and collaboration
Adaptability and willingness to learn new products
Basic computer literacy (Microsoft Office/POS systems)
Work on BOM quotation requested by customers in 24-48 hours under Auto Count system
Preparation of quote to customers based on company quotation guidelines and format. This involving the cooperation with local and China partners
Working with logistic companies like FedEx, China logistic company or local one to do the pickup and deliveries arrangement in according to the customer stated incoterm
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Prepare and process Personal Financing applications efficiently and accurately, ensuring compliance with all internal policies and regulatory requirements.
Build and maintain strong relationships with customers, providing ongoing support and addressing their inquiries or concerns.
Actively participate in sales campaigns, roadshows, and other marketing initiatives to promote Personal Financing products.
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Prepare and process Personal Financing applications efficiently and accurately, ensuring compliance with all internal policies and regulatory requirements.
Build and maintain strong relationships with customers, providing ongoing support and addressing their inquiries or concerns.
Actively participate in sales campaigns, roadshows, and other marketing initiatives to promote Personal Financing products.
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Test Rides: Facilitate safe and informative test rides, ensuring all necessary documentation and safety protocols are followed.
Financial Facilitation: Assist customers with financing options, insurance inquiries, and trade-in valuations in coordination with the finance department.