Project Coordination & Departmental Alignment: Monitor deadlines, deliverables, and resource allocations for CEO-led strategic initiatives, while facilitating seamless cross-departmental collaboration to keep overall company objectives on track.
Outlet Engagement & Service Excellence: Engage regularly with outlet teams and Area Managers to communicate customer experience initiatives, reinforce service standards and follow through on the implementation.
Maintain effective communication and coordination with internal project team members and external related parties to ensure timely document transfer and smooth information exchange
Provide comprehensive administrative support to the HR department and senior management, including scheduling meetings, managing correspondence, and maintaining confidential records.