Troubleshoot Linux services, system logs, connectivity issues, software updates and related deployment issues.
Manage the helpdesk by monitoring support cases and emails, providing first-level troubleshooting and ensuring issues are resolved within the agreed SLA.
Escalate complex technical issues to software developers with clear troubleshooting findings, logs, reproduction steps and relevant technical details....
Act as System and Functional Administrator for the SCM system, Batching Plant system, softphone system, and other online systems, providing front-end and back-end support for daily operations.
Assist in planning, coordinating, and implementing application-related projects within the Concrete division to ensure successful delivery within the timeline and aligned with business needs.
Provide first-level support and conduct training for end users on ERP system and Office productivity tools, especially Microsoft Office, to enhance user efficiency and system adoption....
Position yourself for progression into system administration or network roles with on-the-job mentoring.
Gain practical exposure to ticketing systems and vendor coordination, strengthening your professional toolkit.
Ready to start your IT career? Join our team and experience working with us at Agiga.com Sdn Bhd, where we build practical software tools that help small teams get more done. We value clear problems, reliable systems, and teammates who care about smooth day-to-day operations....
Act as System and Functional Administrator for the SCM system, Batching Plant system, softphone system, and other online systems, providing front-end and back-end support for daily operations.
Assist in planning, coordinating, and implementing application-related projects within the Concrete division to ensure successful delivery within the timeline and aligned with business needs.
Provide first-level support and conduct training for end users on ERP system and Office productivity tools, especially Microsoft Office, to enhance user efficiency and system adoption....
Drive proposal and tender quality - Author solution write-ups, bills of materials, and scopes of work that strengthen win rates, including submissions for regulated industries such as oil & gas.
Advise on IT and infrastructure integration - Guide client IT teams through deployment considerations including cloud vs. on-premise architecture, network and connectivity requirements, API integration, and dashboard/digital twin setup.
Build internal technical capability - Develop playbooks, FAQs, and training materials that raise the sales team's technical fluency and reduce dependency on ad hoc engineering support....
Partner with AI engineers and developers — including agentic AI initiatives such as multi-agent orchestration systems, natural-language query layers over real-time vision event data, and LLM tool-use and automation — to scope, estimate, and sequence work accurately.
Develop detailed project plans, timelines, and resource allocation; monitor progress and report against KPIs.
Serve as the primary point of contact for clients, managing communication and expectations across technical and business audiences....
You’re not expected to know everything. What matters is that you take ownership, do the research, think critically and work your way to a solution. The code you write goes into production and is used by real students every day.
If that sounds like the kind of work you want to be doing, hit “Apply” and let’s talk.
Drive proposal and tender quality - Author solution write-ups, bills of materials, and scopes of work that strengthen win rates, including submissions for regulated industries such as oil & gas.
Advise on IT and infrastructure integration - Guide client IT teams through deployment considerations including cloud vs. on-premise architecture, network and connectivity requirements, API integration, and dashboard/digital twin setup.
Build internal technical capability - Develop playbooks, FAQs, and training materials that raise the sales team's technical fluency and reduce dependency on ad hoc engineering support....
Partner with AI engineers and developers — including agentic AI initiatives such as multi-agent orchestration systems, natural-language query layers over real-time vision event data, and LLM tool-use and automation — to scope, estimate, and sequence work accurately.
Develop detailed project plans, timelines, and resource allocation; monitor progress and report against KPIs.
Serve as the primary point of contact for clients, managing communication and expectations across technical and business audiences....