Update our internal databases with information about customer issues and useful discussions with customers for knowledge and record for solution.
Collecting prompt and accurate customer feedback and analysing to ensure product optimization and improvement of end-user experience.
Participates in development of client training programs by identifying learning issues and recommending instructional language for features and functionalities.
...
Identify the source of each parcel and enter the information into our internal system for recording purposes.
Maintain the tidiness and cleanliness of the front desk area, including the reception area, waiting area, and other public spaces.
Assist with other administrative tasks as required by the company.Join us in shaping the future of after-sales support, where innovation, a human touch, and smart work strategies define our approach. Apply now and be a pivotal part of DM Dasher SDN BHD's journey!
...
Assist with validation and testing of eGRC system.
Assist to prepare and maintain Standard Operating Procedures, guideline and checklist to support consistent execution of processes and controls.
Administrative support including document management, reporting and tracking on action items preparation of reports, presentations, and management updates related to technology risk and governance activities.
...
Prepare reports, dashboards, and performance summaries that turn campaign data into clear insights and next steps.
Support testing and optimisation across audiences, creatives, landing pages, funnels, and media spend.
Work with internal teams to identify performance issues, recommend practical improvements, and progressively develop into client-facing, consultant-level responsibilities.
...
Lead or Drive Continuous Improvement (CI) Projects under the scope of Product, Process and Operational Technical. Support CI Projects under Quality & Compliance Pillar. Collaborate with internal or cross-function team for CI Projects.
Ensure accurate documentation of all Technical Documents, Experiment Design, Trial, Test Results, SOP, Quality & Compliance Records for I&R and CI Projects.
Lead Product Market Research, data collection & analysis, report preparation & presentation.
...