Obtaining and updating knowledge of market conditions and of employer’s and competitors’ goods and services;
Providing prospective customers with information about the characteristics and functions of the products for sale, and demonstrating its use or qualities;
Quoting prices and credit terms, recording orders and arranging deliveries;
...
Office Administration
Record Keeping
Scheduling Appointments
Client Communication
Data Entry
Record payments
Sending statements
Attention to Detail
Team Collaboration
Time Management
Document Management
• Monitor, track, and follow up on open support tickets to ensure timely resolution in accordance with the agreed Service Level Agreements (SLAs).
• Draft and prepare basic documentation such as user guides, FAQs, standard operating procedures (SOPs), and reports in both English and Malay languages.
• Escalate unresolved issues to the appropriate internal teams or management for further investigation and resolution.
...
• Monitor, track, and follow up on open support tickets to ensure timely resolution in accordance with the agreed Service Level Agreements (SLAs).
• Draft and prepare basic documentation such as user guides, FAQs, standard operating procedures (SOPs), and reports in both English and Malay languages.
• Escalate unresolved issues to the appropriate internal teams or management for further investigation and resolution.
...
• Monitor, track, and follow up on open support tickets to ensure timely resolution in accordance with the agreed Service Level Agreements (SLAs).
• Draft and prepare basic documentation such as user guides, FAQs, standard operating procedures (SOPs), and reports in both English and Malay languages.
• Escalate unresolved issues to the appropriate internal teams or management for further investigation and resolution.
...
• Monitor, track, and follow up on open support tickets to ensure timely resolution in accordance with the agreed Service Level Agreements (SLAs).
• Draft and prepare basic documentation such as user guides, FAQs, standard operating procedures (SOPs), and reports in both English and Malay languages.
• Escalate unresolved issues to the appropriate internal teams or management for further investigation and resolution.
...
Assist customers with navigating the company website, placing orders, and understanding return/exchange policies.
Collaborate with other departments, such as sales and logistics, to ensure a seamless customer experience and to escalate complex issues when necessary.
Proactively identify opportunities to improve customer satisfaction and retention by gathering feedback and suggesting service enhancements.
...
• Monitor, track, and follow up on open support tickets to ensure timely resolution in accordance with the agreed Service Level Agreements (SLAs).
• Draft and prepare basic documentation such as user guides, FAQs, standard operating procedures (SOPs), and reports in both English and Malay languages.
• Escalate unresolved issues to the appropriate internal teams or management for further investigation and resolution.
...
Handle general office administration tasks such as managing correspondence, scheduling meetings, maintaining office supplies, and organizing company events.
Ensure compliance with Malaysian Labour Law by assisting in the preparation and maintenance of HR-related documentation and policies.
Generate and analyze office reports related to HR metrics, administrative tasks, and operational efficiency.
...
Bookkeeping
Administrative Support
Data Entry
Invoicing
Accounts Payable
Accounts Receivable
Record Keeping
Communication
Office Management
Microsoft Office Suite
+8
Posted
25 days ago
Chat Available
You can chat with the employer only after applying for this job.
Bookkeeping
Administrative Support
Data Entry
Invoicing
Accounts Payable
Accounts Receivable
Record Keeping
Communication
Office Management
Microsoft Office Suite
+8
Posted
25 days ago
Chat Available
You can chat with the employer only after applying for this job.
Bookkeeping
Administrative Support
Data Entry
Invoicing
Accounts Payable
Accounts Receivable
Record Keeping
Communication
Office Management
Microsoft Office Suite
+8
Posted
25 days ago
Chat Available
You can chat with the employer only after applying for this job.
Bookkeeping
Administrative Support
Data Entry
Invoicing
Accounts Payable
Accounts Receivable
Record Keeping
Communication
Office Management
Microsoft Office Suite
+8
Posted
25 days ago
Chat Available
You can chat with the employer only after applying for this job.
Financial Auditing
Risk Assessment
Internal Controls
Compliance
Data Analysis
Problem Solving
Communication Skills
Attention to Detail
Teamwork
Time Management
Report Writing
Professional Skepticism
File Management: Maintain and update both electronic and physical filing systems, ensuring all documents are organized and easy to retrieve.
Scheduling and Coordination: Coordinate meetings, appointments, and travel arrangements, ensuring all logistics are handled smoothly.
Follow-up on Client Requests: Track and follow up on customer inquiries, orders, and issues to ensure timely and satisfactory resolution, maintaining strong communication with clients throughout the process.
...