Institutional & VIP Relationship Management: Build and manage a structured client tiering system ; lead high-stakes negotiations with university decision-makers or corporate stakeholders, and personally oversee retention and conflict resolution for strategic VIP accounts。
Data-Driven Operations & CRM Management: Optimize the end-to-end sales cycle from initial lead generation to payment closure ; maintain absolute CRM data integrity and analyze key metrics (conversion rates, regional contributions) to uncover new market opportunities.
Cross-Functional Collaboration & Risk Control: Partner with the marketing team to align local promotions (including targeted social media campaigns like Facebook localized ads) ; coordinate with legal and product teams to review international contracts and mitigate compliance risks.
Greet visitors, answer and direct phone calls, and respond to general inquiries, providing excellent customer service and a positive first impression.
Assist with the coordination of office events, meetings, and travel logistics, ensuring smooth execution and timely completion of tasks.
Support the team with various administrative tasks, including photocopying, scanning, mailing, and ordering supplies, contributing to the overall operational efficiency.
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Explore digital marketing, branding, and content creation.
You will play an important role, such as:
We are currently welcoming interns across multiple departments! If you're looking for internship placement, come join our dynamic and passionate team. Explore opportunities in:
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Sales & Follow-up: Proactively promote vehicle accessories and add-ons.Conduct follow-up calls (2-3 weeks post-service) and send service reminders (6 months in advance).
Quality Control & Handover: Perform final inspections on vehicle cleanliness and repair quality.Ensure all customer belongings are secured and explain all performed works during the vehicle handover.
Customer Experience: Manage walk-in, phone, and digital inquiries.Act as a consultant to provide technical advice, resolve complaints, and ensure a positive customer journey.
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Assist in the preparation of reports, presentations, and other documents, ensuring accuracy and adherence to company standards.
Manage office supplies inventory, including ordering, receiving, and distributing supplies, and maintaining a tidy and organized stockroom.
Greet visitors, answer phone calls, and direct inquiries to the appropriate personnel, providing a professional and welcoming first point of contact.
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Marketing
Sales
Customer Relationship Management (CRM)
Market Research
Communication Skills
Sales Strategy
Digital Marketing
Brand Management
Negotiation
Lead Generation
Maintain accurate and up-to-date records of inspection and testing data.
Communicate and coordinate effectively with subcontractors and the main contractor to ensure alignment on quality expectations and construction schedules.
Attend coordination meetings to discuss quality issues, progress updates, and site challenges.
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Account Reconciliation
Collections
Invoicing
Financial Reporting
Mandarin Language Proficiency
Communication Skills
Problem-Solving
Data Entry
Microsoft Excel
Financial Reporting
Tax Preparation
Bookkeeping
Communication Skills
Problem Solving
Time Management
Attention to Detail
Teamwork
Software Proficiency
Regulatory Compliance
Negotiate with suppliers to obtain competitive pricing and favorable terms, and ensure purchased materials meet technical specifications and quality standards
Monitor inventory levels, maintain inventory records, and arrange timely replenishment to avoid shortages or overstock
Prepare and issue Purchase Orders (PO), and maintain procurement records and supplier database
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