33 Collection Officer Jobs in Kuala Lumpur - August 2026

Act as the main point of contact for customers on repayment queries and updates.
Reach out to customers to discuss overdue accounts and develop personalized repayment plans.
Make outbound calls to encourage timely payments and maintain strong customer relationships. ...

Communication skills

Posted

24 days ago

Chat Available

Debt Recovery Executive | LRT Accessible | Mid Valley Debt Recovery Executive | LRT Accessible | Mid Valley

Agensi Pekerjaan Cornerstone Global Partners (Malaysia) Sdn Bhd

MYR2,500 - MYR3,500 Per Month

Full Time

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Handle customer questions about their outstanding balances and provide clear support.
Speak with customers to understand their situation and create simple, realistic repayment plans.
Follow up on overdue accounts and encourage customers to make payments through calls. ...

Communication skills

Posted

24 days ago

Chat Available

Customer Service Executive - Banking Customer Service Executive - Banking

Manpower Staffing Services (Malaysia) Sdn. Bhd.

MYR3,000 - MYR3,300 Per Month

Contract

Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Adhere to all internal service standards, compliance policies, and operational procedures.
Maintain accurate documentation of customer interactions in the system.
Handle inbound customer inquiries related to credit card services, including transactions, statements, card features, and account issues. ...

customer service communication skills

Posted

23 days ago

Chat Available

Debt Collection Officer Debt Collection Officer

Company Confidential

Up to MYR2,000 Per Month

+Additional Compensation

Full Time

Fresh Graduates

Cheras, WP Kuala Lumpur

Near Train Station

Build and maintain good relationships with customers to ensure timely repayment
Report collection progress and customer status to supervisor regularly
Travel to outstation areas for collection duties when required ...

Time Management Calculation

Posted

a month ago

Chat Available

Credit Collection Officer Credit Collection Officer

Company Confidential

Up to MYR2,000 Per Month

+Additional Compensation

Full Time

Fresh Graduates

Cheras, WP Kuala Lumpur

Near Train Station

Build and maintain good relationships with customers to ensure timely repayment
Report collection progress and customer status to supervisor regularly
Travel to outstation areas for collection duties when required ...

Time Management Calculation

Posted

a month ago

Chat Available

Debt Collection Officer Debt Collection Officer

Agensi Pekerjaan Cornerstone Global Partners (Malaysia) Sdn Bhd

MYR2,400 - MYR3,500 Per Month

Full Time

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Handle customer enquiries related to outstanding payments
Achieve assigned targets while complying with company guidelines
Contact customers to discuss overdue accounts and repayment plans ...

Communication skills

Be an early applicant!

Posted

24 days ago

Chat Available

Collections Officer Collections Officer

Agensi Pekerjaan Cornerstone Global Partners (Malaysia) Sdn Bhd

MYR2,500 - MYR3,500 Per Month

Full Time

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Handle customer questions about their outstanding balances and provide clear support.
Speak with customers to understand their situation and create simple, realistic repayment plans.
Follow up on overdue accounts and encourage customers to make payments through calls. ...

Communication skills

Posted

24 days ago

Chat Available

Debt Collection Executive Debt Collection Executive

Agensi Pekerjaan Cornerstone Global Partners (Malaysia) Sdn Bhd

MYR2,500 - MYR3,500 Per Month

Full Time

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Handle customer questions about their outstanding balances and provide clear support.
Speak with customers to understand their situation and create simple, realistic repayment plans.
Follow up on overdue accounts and encourage customers to make payments through calls. ...

Communication skills

Posted

24 days ago

Collection Officer Collection Officer

Rex Management Sdn Bhd

MYR2,500 - MYR3,500 Per Month

Full Time

KL City

Answer incoming customer calls regarding billing issues, service questions and general concerns. Resolve customer issues and complaints concerning billing.
Maintain records of contacts and attempted contacts with delinquent customers ‘account as well as records of any payments collected from the customer.
Submit reports regularly on the status of unpaid accounts and repayment progress to superiors. ...

Posted

16 days ago

Collection Officer Collection Officer

Rex Management Sdn Bhd

MYR2,500 - MYR3,500 Per Month

Full Time

KL City

Answer incoming customer calls regarding billing issues, service questions and general concerns. Resolve customer issues and complaints concerning billing.
Maintain records of contacts and attempted contacts with delinquent customers ‘account as well as records of any payments collected from the customer.
Submit reports regularly on the status of unpaid accounts and repayment progress to superiors. ...

Posted

16 days ago

Collection Officer Collection Officer

Elabram Systems

MYR2,000 - MYR3,000 Per Month

Full Time

KL City

Maintain accurate records of customer interactions, payment statuses, and account updates in the system.
Escalate complex or high-risk cases to the senior team for further action.
Process payment confirmations, settlement enquiries, and early settlement calculations. ...

Posted

5 days ago

Collection Officer Collection Officer

Elabram Systems Sdn Bhd

MYR2,000 - MYR6,050 Per Month

Full Time

KL City

Conduct outbound collection calls to delinquent hirers across assigned buckets, meeting daily call volume and contact rate targets
Negotiate payment arrangements, promise-to-pay (PTP) commitments, and repayment plans with hirers in arrears
Follow up on broken promises, partial payments, and uncontactable accounts using multiple communication channels (phone, SMS, WhatsApp) ...

Posted

5 days ago

Inbound Collection Officer (Banking) Inbound Collection Officer (Banking)

CXL Executive Sdn Bhd

MYR1,800 - MYR2,000 Per Month

Full Time

KL City

Identify customer needs and recommend relevant banking products and services.
Maintain accurate records of customer interactions.
Ensure compliance with company policies and banking procedures. ...

Posted

10 days ago

Bank Collection Officer - KL Bank Collection Officer - KL

1Millennium International Sdn Bhd

MYR2,000 - MYR2,300 Per Month

Full Time

KL City

Identify and handle customer inquiries completely and accurately to the satisfaction of the customer
Minimum a Diploma/ Degree holder in any field
Willing to work overtime ...

Posted

12 days ago

Collection Officer (E-Commerce, Mid Valley) | Immediate Hiring! Collection Officer (E-Commerce, Mid Valley) | Immediate Hiring!

CXL Executive Sdn Bhd

MYR2,400 - MYR2,500 Per Month

Full Time

KL City

Experience in Telemarketing and Collection Officer will be advantage
Able to start work immediately
Training will be provided, fast learner ...

Posted

6 days ago

Collections Officer Collections Officer

Peoplelake Resources Sdn. Bhd.

MYR4,200 - MYR4,200 Per Month

Full Time

KL City

Conduct quality assurance (QA) checks on collections calls and messages
Update and maintain collections SOPs on an ongoing basis
Provide guidance and support to junior collections staff ...

Posted

6 days ago

Officer - Tele collection Officer - Tele collection

Standard Chartered

Undisclosed

Full Time

KL City

Posted

6 days ago

Officer - Tele collection Officer - Tele collection

Standard Chartered

Undisclosed

Full Time

KL City

Contribute to GCO target
Minimize breaches and customer complaints, achieve compliments.
To call and follow up on past due delinquent accounts to secure payments to prevent flow through of accounts in compliance with regulatory and bank requirements. Possess the ability to negotiate with borrowers to make the payments required to control delinquency flow and to achieve individual productivity standards. Review the portfolio and highlight for suspension / cancellation of accounts. ...

Posted

6 days ago

Officer - Tele collections Officer - Tele collections

Standard Chartered

Undisclosed

Full Time

KL City

Contribute to GCO target
Minimize breaches and customer complaints, achieve compliments.
To call and follow up on past due delinquent accounts to secure payments to prevent flow through of accounts in compliance with regulatory and bank requirements. Possess the ability to negotiate with borrowers to make the payments required to control delinquency flow and to achieve individual productivity standards. Review the portfolio and highlight for suspension / cancellation of accounts. ...

Posted

6 days ago

Officer - Tele collections Officer - Tele collections

Standard Chartered

Undisclosed

Full Time

KL City

Contribute to GCO target
Minimize breaches and customer complaints, achieve compliments.
To call and follow up on past due delinquent accounts to secure payments to prevent flow through of accounts in compliance with regulatory and bank requirements. Possess the ability to negotiate with borrowers to make the payments required to control delinquency flow and to achieve individual productivity standards. Review the portfolio and highlight for suspension / cancellation of accounts. ...

Posted

6 days ago

Officer - Tele collection Officer - Tele collection

Standard Chartered

Undisclosed

Full Time

KL City

Contribute to GCO target
Minimize breaches and customer complaints, achieve compliments.
To call and follow up on past due delinquent accounts to secure payments to prevent flow through of accounts in compliance with regulatory and bank requirements. ...

Posted

a month ago

Officer - Tele collections Officer - Tele collections

Standard Chartered

Undisclosed

Full Time

KL City

Contribute to GCO target
Minimize breaches and customer complaints, achieve compliments.
Call and cover all assigned accounts as per collection strategy ...

Posted

a month ago

Banking Inbound Officer - Collection Department Banking Inbound Officer - Collection Department

CXL Executive Sdn Bhd

MYR1,800 - MYR2,000 Per Month

Full Time

KL City

Identify customer needs and recommend relevant banking products and services.
Maintain accurate records of customer interactions.
Ensure compliance with company policies and banking procedures. ...

Posted

a month ago

Officer-Executive, Loan Collection - Recovery (Hire Purchase) Officer-Executive, Loan Collection - Recovery (Hire Purchase)

Tan Chong Motor Holdings Berhad

Undisclosed

Full Time

KL City

To backup and assist HP counter when needed.
Handle ETCM and Dealers enquiries and complaints.
Conduct field visit to customer when assigned. ...

Posted

a month ago

T-T FSC Collections Senior Consultant (Tagalog) - MY T-T FSC Collections Senior Consultant (Tagalog) - MY

Deloitte

Undisclosed

Full Time

KL City

Cross-Functional Collaboration: Partner with other functions e.g. Billing team to resolve blockers
Experience in voice customer contacts – This may be in the capacity of a customer service representative, product call centre role, or collections
Language Skill: Business level proficiency in Tagalog language (verbal and written) to support our customer base. ...

Posted

9 days ago

Assistant General Manager-General Manager - Servicing Group (NPL Collections) Assistant General Manager-General Manager - Servicing Group (NPL Collections)

AEON Credit Service (M) Berhad

Undisclosed

Full Time

KL City

Formulate and set key performance indicators (KPIs) that are in accordance with the organization financial goal.
Set key performance indicators (KPIs) for NPL collection and credit loss recovery according to organization goals, and establish results monitoring structure reflecting PDCA (Plan, Do, Check, Analyse) continuous improvement cycle.
Contributes to NPL collection and credit loss recovery strategy, and BPO business development plan. ...

Posted

2 days ago