Training
Inventory Management
Customer Service
Leadership
Communication
Problem Solving
Sales
Time Management
Coaching
Technical Knowledge
Product Knowledge
Retail Management
Team Leadership
Sales Management
Visual Merchandising
Loss Prevention
Constantly coach and engage the team leaders to ensure the team is able to achieve set targets.
Providing support to line managers for effective performance feedback to ensure stations meet the organization expectations for productivity, quality, and goal accomplishment.
Instil working culture within the business unit that aligns with health, safety, security and environment policies and procedures by continually promoting, motivating and raising staffs’ awareness in collaboration with Quality Assurance Safety and Security (QASS) Department.
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Business Management
Consulting
Leadership
Operations Management
Strategy Development
Problem Solving
Training and Development
Client Relationship Management
SME Management
Business Coaching
Communication Skills
· Work with other operational leaders to ensure the collaborative development of the business, effective teamworking, and a culture in keeping with the company’s RISE values and behaviours.
· Share best practice, innovation and expertise across the portfolio and with country and regional peers
· Own the recruitment and selection, process for Contract Managers, ensuring a thorough onboarding process and ensure best practice across team hires.
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Product Strategy Input: Collaborate with the Product/Operations team to provide timely market feedback and input on pricing, product features, and inventory needs.
Team Leadership: Lead, mentor, and motivate all Sales Advisors (SAs) across all locations (HQ and branches).
Performance Monitoring: Establish individual and team performance metrics (derived from the KPI Excel Sheet) and conduct regular performance reviews. Implement corrective action plans as needed to ensure all SAs meet their targets.
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Sales experience
Social Media Marketing
Digital Marketing
Web Development
Search Engine Optimization (SEO)
Search Engine Marketing (SEM)
Cross-Selling
Sales Management
KPI
Training
Inventory Management
Customer Service
Leadership
Communication
Problem Solving
Sales
Time Management
Coaching
Technical Knowledge
Product Knowledge
Retail Management
Team Leadership
Sales Management
Visual Merchandising
Loss Prevention
Training
Inventory Management
Customer Service
Leadership
Communication
Problem Solving
Sales
Time Management
Coaching
Technical Knowledge
Product Knowledge
Retail Management
Team Leadership
Sales Management
Visual Merchandising
Loss Prevention
Training
Inventory Management
Customer Service
Leadership
Communication
Problem Solving
Sales
Time Management
Coaching
Technical Knowledge
Product Knowledge
Retail Management
Team Leadership
Sales Management
Visual Merchandising
Loss Prevention
Training
Inventory Management
Customer Service
Leadership
Communication
Problem Solving
Sales
Time Management
Coaching
Technical Knowledge
Product Knowledge
Retail Management
Team Leadership
Sales Management
Visual Merchandising
Loss Prevention
Training
Inventory Management
Customer Service
Leadership
Communication
Problem Solving
Sales
Time Management
Coaching
Technical Knowledge
Product Knowledge
Retail Management
Team Leadership
Sales Management
Visual Merchandising
Loss Prevention