Drive and lead service operations within a 24/7 rotating shift model, actively engaging in incident, change, request, and problem management to maintain high availability and responsiveness.
Drive and lead service operations within a 24/7 rotating shift model, actively engaging in incident, change, request, and problem management to maintain high availability and responsiveness.
Collaborate with application developers and database administrators to deliver creative solutions to difficult technology challenges and business requirements
Produce technical specifications and integration requirements for the solutions. And technical design documents to match the solution design specifications.
Analytical Skills: Ability to analyze operational performance, identify service improvement opportunities, and use Jira and Confluence for reporting and collaboration.
Familiar with infrastructure such as AI computing servers, data centers, networks, and storage; understand the deployment conditions, delivery processes, and acceptance standards of large-scale compute clusters.