Support sales, business development, and channel teams in client requirement discovery, solution design, technical engagement, product demonstration, POC execution, and pricing support.
Stakeholder & Vendor Collaboration: Coordinate with business analysts, clients, and testing managers to drive functional alignment, verify SIT/UAT/performance testing, and deliver high-quality technical results.
Stakeholder & Vendor Collaboration: Coordinate with business analysts, clients, and testing managers to drive functional alignment, verify SIT/UAT/performance testing, and deliver high-quality technical results.
Map and monitor the developer ecosystem to identify growth opportunities, collaborating with engineering, product management, and marketing to inform roadmaps and optimize partner adoption strategies.
Retention & Value Realization: Conduct account reviews, analyze usage drops, coordinate technical optimization with SA/TAM, and lead churn intervention.
To work with vendor to perform Cloud related maintenance, system health check, system upgrade including security patching is latest, hot fixes, resources optimization and security configuration.
Establish and own data quality reporting cadences (WBR/MBR/QBR), providing executive-level visibility on EDI performance, ASN accuracy, inventory discrepancies, and system integration health.
Collaborate with application developers and database administrators to deliver creative solutions to difficult technology challenges and business requirements
Retention & Value Realization: Conduct account reviews, analyze usage drops, coordinate technical optimization with SA/TAM, and lead churn intervention.
Stakeholder & Vendor Collaboration: Coordinate with business analysts, clients, and testing managers to drive functional alignment, verify SIT/UAT/performance testing, and deliver high-quality technical results.
Stakeholder & Vendor Collaboration: Coordinate with business analysts, clients, and testing managers to drive functional alignment, verify SIT/UAT/performance testing, and deliver high-quality technical results.
Collaborate with application developers and database administrators to deliver creative solutions to difficult technology challenges and business requirements