Build and maintain strong, long-lasting relationships with key decision-makers at client organizations, serving as their primary point of contact.
Conduct thorough market analysis and business analysis to identify opportunities for growth and optimization within each key account's ecommerce operations.
Negotiate favorable terms and agreements with key accounts, ensuring profitability and mutually beneficial partnerships.
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Responsible for managing the end-to-end order fulfilment process, including:
Ø Order Processing: Receiving, validating, and processing Customer purchase orders in a timely and accurate manner, ensuring alignment with Customer contracts, inventory availability, and production planning.
Generating order confirmations and proactively addressing any discrepancies or clarifications with the Customer.
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You will adopt a data-driven approach to identify growth opportunities, working with Regional and Local Marketing teams to align on comprehensive marketing and CRM strategies and support new product launches.
You will be a Subject Matter Expert for the CRM team, engaging with key stakeholders to recommend best practices, experiment, scale up campaigns, and provide updates on CRM capabilities and priorities.
You will work with Creative and Product teams to ensure communications are on-brand and impactful by briefing communications for campaigns.
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Identify, develop, and maintain a healthy sales pipeline through proactive business development activities and market expansion initiatives.
Explore and penetrate new market opportunities and applications within the food industry, including bakery, dairy, beverages, confectionery, processed food, and functional ingredients sectors.
Conduct regular market visits, customer presentations, and business reviews to strengthen market presence and customer engagement.
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Scan & file all completed sales application forms in the customer file for reviews, checks and follow ups
Assist RM in replying customer’s mails, banking transaction request and other request from premier client E.g. Request for bank’s statement, fee waiver etc.
Assist RM to handle / investigate customer complaints or other follow up task.
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Supporting distributor, system integrator and consultant engagement through joint customer visits, opportunity qualification and driving market penetration
Preparing and delivering solution presentations to customers, consultants and partners
Bring 3–5 years of sales or business development experience within water, metering, utilities, HVAC and cooling, infrastructure or software solutions. Experience with water or cooling metering is considered an asset.
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Driving and managing distributor and system integrator engagement through industry activities to strengthen market presence
Securing specifications and winning complex, high-value projects by leading technical and commercial solution development, RFQs, pricing, and contract negotiations within approved boundaries
Have 6+ years of experience within sales or pre-sales within utilities, water, infrastructure or software solutions industries
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Driving and managing distributor and system integrator engagement through industry activities to strengthen market presence
Securing specifications and winning complex, high-value projects by leading technical and commercial solution development, RFQs, pricing, and contract negotiations within approved boundaries
Have 6+ years of experience within sales or pre-sales within utilities, water, infrastructure or software solutions industries
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