Secure all OTI strategy execution, processes and contribution to the commercial and economic success, customer loyalty, reputation, and culture of Alcon
Have high positive impact on both internal and external associates, stakeholders, and customers. Lead, develop and coach direct reports
Execution of CO strategy, organizational design of teams and processes within market with following scope:
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To check finished goods receiving, issued and loading condition.
Assist with administrative duties such as preparing Goods Received Notes, updating inventory databases, and responding to inquiries from customers, suppliers and internal use.
Keep the warehouse clean and organized, including sweeping floors, removing debris, and maintaining aisles and storage areas free from obstructions.
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Liaise with internal departments and external service providers to obtain and follow up on required customs documentation.
Prepare and submit excise duty declarations through the designated customs portal, ensuring timely and accurate filing.
Perform monthly reconciliation of customs and excise reports with the Finance Department and Customs records to ensure data accuracy and resolve discrepancies.
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Timely creation, submission, follow up, coordinate, communicate shipment information with stakeholders (ie subcontractors, shipping lines, shipping agents, freight forwarders, customers and overseas offices) accordance to company’s policy, procedure and SOP from booking, Bill of lading, cartage advice, advance manifest submission, costing and invoicing, release of Bill of Lading and receipt of Proof of Delivery on Door Delivery shipments.
Verification of the completeness and accuracy of all forwarding documents ie Bill of Lading, Master Bill of Lading, shipping certificate, advance manifest, SOLAS/VGM submission etc.
Ensure all dangerous goods/hazardous cargo documents are in place and procedures are met with approval from carrier where necessary.
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To work closely with internal teams, clients, and vendors to manage invoicing and resolve billing discrepancies efficiently.
Utilize and navigate the CW1 (or similar) billing system effectively to generate invoices accurately based on the provided data, ensuring adherence to established billing procedures and client agreements.
Verify and reconcile billing data with supporting documentation to guarantee accuracy and completeness.
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To ensure a timely bill submission to all corporate clients, insurance, & third-party administrator with complete document and accurate charges. To assist in handling all customer query which related to billing and insurance.