Identify and explore opportunities for new product introductions and product expansion, while managing the contract renewal process to protect and grow client relationships
Take decisive and timely action to resolve clients' operational issues and service complaints, ensuring consistently high levels of client satisfaction
Plan and manage regular business communications and business review meetings with clients' management teams to maintain strategic alignment and drive joint outcomes
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Identify and explore opportunities for new product introductions and product expansion, while managing the contract renewal process to protect and grow client relationships
Take decisive and timely action to resolve clients' operational issues and service complaints, ensuring consistently high levels of client satisfaction
Plan and manage regular business communications and business review meetings with clients' management teams to maintain strategic alignment and drive joint outcomes
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Assure quality of all sales related information pertaining to organization, proposals, commercial documents, costing sheets, vendors/partners information etc are kept in central document system storage and update if necessary.
Collaborate with account management and business development teams on quotation/proposal submissions, sales orders processing, and invoices processing. Follow up on accounts receivables with Account Managers and customers.
Collaborate with cross functional teams, especially Sales & Marketing team, Procurement team, Finance team and Project Management team to ensure smooth process of processing sales orders, invoices, and tracking of accounts receivables.
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Act as the technical lead for network-related incidents, problems, changes, and service requests, ensuring proper coordination, escalation, documentation, and closure.
Collaborate with server, cloud, desktop, cybersecurity, application, and other ICT teams, as well as external vendors and service providers, to ensure seamless integration and delivery of network infrastructure services.
Lead troubleshooting and resolution of network equipment and connectivity issues involving routers, switches, wireless access points, firewalls, WAN links, VPNs, and other network components to minimise business impact and downtime.
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Your Opportunity Starts Here.Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
Build trusted relationships with business leaders across Operations, Engineering and supporting functions to deliver people strategies that enable business performance
Complete job evaluations on new or reclassified roles, review benchmark market data, make recommendations for salary range and job classification, and update systems post approval.
Support the administration of incentive programs, variable bonus plans, retention programs, and recognition initiatives.
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To coordinate HR-related activities such as training, performance management and employee relations.
To keep abreast of all labour-related regulations, liaise with government statutory bodies and ensure compliance with such policies to minimize any legal risks and regulatory compliance issues.
To assist in preparing and maintaining documentation for ISO 9001 and other internal/external audits.
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Maintain a safe, secure, and healthy working environment by adhering to and enforcing all relevant safety rules, regulations, and site procedures.
Supervise the day-to-day activities of subcontractors, ensuring work is carried out in accordance with project specifications, quality standards, and required timelines through regular site and quality inspections.
Coordinate with the Site Manager on subcontractor scheduling, material requirements, and ordering to ensure timely site execution and adequate resource availability.
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Our client is expanding rapidly and are looking for an experienced Business Manager to lead a product group within our Specialty Food Ingredients business. This is a senior commercial role for someone who can independently spot and develop new opportunities, own the P&L for their portfolio, and lead a small team while driving strong customer relationships. The successful candidate will have a clear path to broader regional or segment leadership.