Support business performance by contributing to continuous improvement and Kaizen initiatives.
To have strong order management or supply chain knowledge in SAP dealing with project order / milestone processing, customer complaints, and returns with experience of 4-5 years.
Extensive computer literacy with foundational Microsoft Office skills, particularly intermediate-level Excel proficiency, along with strong English proficiency.
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Support business performance by contributing to continuous improvement and Kaizen initiatives.
To have strong order management or supply chain knowledge in SAP dealing with project order / milestone processing, customer complaints, and returns with experience of 4-5 years.
Extensive computer literacy with foundational Microsoft Office skills, particularly intermediate-level Excel proficiency, along with strong English proficiency.
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We are seeking an experienced and results-oriented Workshop Manager to lead and oversee the overall workshop operations for commercial vehicles. The role is responsible for ensuring efficient workshop performance, high technical and repair quality, customer satisfaction, warranty management, and compliance with manufacturer, safety, and regulatory standards. The Workshop Manager will lead and develop workshop personnel and technicians, drive productivity and continuous improvement, manage technical and warranty-related issues, and coordinate with customers, dealers, fleet operators, body builders, manufacturers, and external service providers. The role will also work closely with Sales and Marketing teams to provide technical support, after-sales solutions, and maintenance advice to customers, while contributing to business growth, operational excellence, and a strong customer-focused workshop culture.
We are seeking an experienced and results-oriented Workshop Manager to lead and oversee the overall workshop operations for commercial vehicles. The role is responsible for ensuring efficient workshop performance, high technical and repair quality, customer satisfaction, warranty management, and compliance with manufacturer, safety, and regulatory standards. The Workshop Manager will lead and develop workshop personnel and technicians, drive productivity and continuous improvement, manage technical and warranty-related issues, and coordinate with customers, dealers, fleet operators, body builders, manufacturers, and external service providers. The role will also work closely with Sales and Marketing teams to provide technical support, after-sales solutions, and maintenance advice to customers, while contributing to business growth, operational excellence, and a strong customer-focused workshop culture.
Employee Relations & Engagement - Serve as a point of contact for employees on HR-related matters and provide guidance on company policies and procedures.
Performance Management & Learning Development - Coordinate performance appraisal processes, including tracking appraisal schedules and maintaining performance records.
HR Compliance & Policy Administration - Ensure HR practices comply with labour laws, employment regulations, and company policies.
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Maintain proper filing systems and ensure confidential documents are securely handled
Coordinate and facilitate communication between HQ departments, outlet teams, and external stakeholders to ensure smooth information flow and timely follow-up on operational matters.
Coordinate and provide administrative support for business visits, management meetings, and operational reviews by ensuring proper arrangements, effective communication with stakeholders, preparation of required information, and timely follow-up on agreed action plans.
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Administer salary components, bonuses, incentives, and short/long-term benefits (including but not limited to Workday inputs, setup, configuration, and uploads in accordance to policies, in collaboration with HRIS.
Lead and execute end-to-end monthly local/business assignees payroll (including statutory, taxes) and ad-hoc payments with the support of external vendors (outsourced payroll / tax advisors) while ensuring accuracy, control and compliance with relevant corporate standards and regulatory rulings.
Administer ongoing employee benefits plans and provide policies interpretation/clarification where required.
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Manage Reporting: Prepare and manage all unit reports, including regular reports pertaining to the unit and any ad hoc reports requested by management.
Coordinate Meetings: Coordinate and attend all unit meetings, facilitating staff contribution and efficiently preparing meeting minutes (acting as Secretary).
1 - 2 years of experience in Marketing, Mass Communication, or Digital fields is an advantage. Fresh graduates are welcomed to apply.
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