Translate complex business requirements into clear functional specifications and process workflows that guide technical teams in developing effective solutions.
Manage full project lifecycles for digital transformation and system implementation initiatives, coordinating plans, timelines, resources, risks, and deliverables to ensure successful outcomes.
Engage stakeholders across departments to foster communication and manage expectations during project delivery, implementation, and post-go-live support phases.
...
Build and maintain strong relationships with key stakeholders, customers, to foster collaboration and drive business partnerships.
Collaborate closely with cross-functional teams, including commercial, pricing, MLA, legal, engineering, operations, and finance, to align Sales Operations initiatives with overall company goals and ensure successful execution.
Analyse and drive improving on quote to order conversion aging and report the status of SRF/SOF and escalate to Sales team.
...