You will be the owner of the Claim management process and Claim management KPIs and have to ensure complete compliance to Alfa Laval Claim Handling policy and Internal control requirements
You will ensure that effective necessary preventive action is planned/placed as part of the Claim resolution.
Bachelor’s Degree in Business Administration with good exposure as coordinator in Quality department in Engineering Industry. And it is good to have certification like lean six-sigma project execution driving it across functions.
...
Conduct claims analysis and management. e.g. monitor claim trends and produce periodic dashboards and other reports. Identify and escalate risks, issues, or service gaps in the day-to-day provision of claim service, audit program or claims reporting.
Support claim digitalization initiatives.
Effectively monitor claims team's performance. Provide guidance, training, and coaching to team members and help the team grow.
...
Conduct claims analysis and management. e.g. monitor claim trends and produce periodic dashboards and other reports. Identify and escalate risks, issues, or service gaps in the day-to-day provision of claim service, audit program or claims reporting.
Support claim digitalization initiatives.
Effectively monitor claims team's performance. Provide guidance, training, and coaching to team members and help the team grow.
...
Cross-Functional Collaboration: Partner with First Line (1LoD) SMEs and Third Line (Internal Audit) functions to ensure comprehensive management of the third-party ecosystem.
Materiality Assessment: Facilitate and challenge Materiality Assessments to ensure data quality and completeness in the classification of critical third-party engagements.
Strategic Risk Review: Evaluate new initiatives, products, and projects from a risk perspective to safeguard the firm’s strategic objectives and supply chain integrity.
...