Retail sales and customer service
Strong communication and interpersonal skills
Sales negotiation and closing techniques
Product demonstration and presentation skills
Ability to build rapport and trust with customers
Target-driven and sales-oriented mindset
Upselling and cross-selling abilities
Customer needs analysis and solution selling
Basic cash handling and POS system knowledge
Inventory management and stock replenishment
Complaint handling and problem-solving skills
Time management and multitasking
Teamwork and collaboration
Adaptability and willingness to learn new products
Basic computer literacy (Microsoft Office/POS systems)
Order Processing and Fulfillment
Digital Marketing
Inventory Management
Customer Service
Product Listing and Optimization
Live Streaming E-commerce
E-commerce Platform Management