300+ Chat Jobs - June 2026 - High Salaries
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"chat"
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Undisclosed
KL City
- Support Team Leads with monitoring performance, adherence, and queue management.
- Conduct side-by-side coaching, error corrections, and process refreshers.
- Ensure agents comply with Cognizant policies, InfoSec, and data privacy guidelines. ...
Posted
2 days ago
Undisclosed
KL City
- Adhere to schedule, quality standards, and information security policies.
- Meet individual and team performance benchmarks defined by the process.
- Participate in training, calibrations, and continuous improvement initiatives. ...
Posted
2 days ago
Customer Service Officer (Live Chat - Email - Phone) Customer Service Officer (Live Chat - Email - Phone)
People Profilers Pte Ltd
SGD3,000 - SGD3,800 Per Month
Singapore
- Report emerging issues, query trends, and recurring service failures to the team lead or manager, ensuring corrective actions are taken to prevent future problems.
- Assist with the preparation and invoicing of both local and export spare part orders.
- Generate and prepare weekly and monthly reports for customer service and submit these to the business unit and head of department. ...
Posted
15 days ago
Undisclosed
Singapore
- Collaborate with the Web team to develop hybrid frameworks, developer tools, and a JavaScript-based mobile runtime.
- Contribute to Android development by writing high-performance code in Kotlin/Java and building shared libraries and toolchains.
- Troubleshoot and optimize app performance using profiling tools and AI-assisted debugging techniques. ...
Posted
25 days ago
Undisclosed
Singapore
- Collaborate closely with UX Research, UX Writing, Brand, and Product leadership to shape the overall design vision of your area of ownership
- Consistently elevate the quality of the design by soliciting feedback from peers and stakeholders through formal Design Reviews, presentations and by facilitating design thinking workshops
- Experience in designing visually or engaging consumer-facing chat experience or instant messaging platform/features. ...
Posted
25 days ago
Undisclosed
KL City
- Monitored chat quality and conducted regular coaching sessions and team huddles to maintain high service standards.
- Conducted interviews, managed onboarding, and delivered training programs for new joiners.
- Monitored low CSAT (Customer Satisfaction) scores and provided targeted coaching to agents during Days of Duty (DoD). ...
Posted
12 days ago
People Profilers Pte Ltd
SGD2,800 - SGD3,500 Per Month
Singapore
- Customer Support and Issue Resolution
- Respond promptly to customer inquiries via phone, email, live chat, or phone call.
- Listen to customer concerns and provide accurate information or solutions. ...
Posted
17 days ago
MYR4,000 - MYR4,500 Per Month
KL City
- Ensure all interactions are properly documented in the system.
- Maintain a positive and helpful attitude throughout all communications.
- Adhere to shift schedules and meet performance targets. ...
Posted
22 days ago
MYR4,000 - MYR4,500 Per Month
KL City
- Ensure all interactions are properly documented in the system.
- Maintain a positive and helpful attitude throughout all communications.
- Adhere to shift schedules and meet performance targets. ...
Posted
22 days ago
Customer Service Specialist (Live chat - Ticketing) Customer Service Specialist (Live chat - Ticketing)
TSING DIGITAL TECHNOLOGY SDN.BHD.
MYR3,500 - MYR5,500 Per Month
KL City
- Maintain strong service quality even in fast-paced environments while handling CRM systems and documentation at the same time.
- Able to work in a rotating shift (2 days off)
- Minimum Diploma is required ...
Posted
23 days ago
SRG Asia Pacific Sdn. Bhd.
MYR2,000 - MYR2,500 Per Month
KL City
- Customer Care Specialist: 2 years (Preferred)
- English (Preferred)
- Bahasa (Preferred) ...
Posted
25 days ago
Social Media Chat Support Executive (Mandarin Speakers) Social Media Chat Support Executive (Mandarin Speakers)
APPSHILL CONSULTING SDN BHD
MYR4,000 - MYR4,800 Per Month
KL City
- Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes
- Ensure all SLAs are met accordingly
- Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied ...
Posted
22 days ago
Social Media Chat Support Executive (Mandarin Speakers) Social Media Chat Support Executive (Mandarin Speakers)
AppsHill Consulting Sdn Bhd
MYR4,000 - MYR4,800 Per Month
KL City
- Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes
- Ensure all SLAs are met accordingly
- Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied ...
Posted
22 days ago
Undisclosed
KL City
- Band / Designation: Team Lead
- Role Overview
- The Team Lead - Contact Center will be responsible for managing end-to-end operational delivery for inbound and outbound voice processes, along with chat and email support. The role demands B2-level English proficiency for voice interactions, strong people management skills, and complete ownership of service delivery metrics in a 24/7 environment. ...
Posted
22 days ago
Undisclosed
KL City
- Band / Designation: Team Manager
- Role Overview
- The Team Manager is accountable for end-to-end performance of a multi-channel contact center team (voice, chat, email) operating 24/7. The role drives operational governance, people leadership, KPI delivery, and customer experience while ensuring compliance with Cognizant policies and client requirements. ...
Posted
22 days ago
Undisclosed
KL City
- Hit your goals with a 15% performance bonus. Your commitment does pay off!
- Work smarter, not longer, and benefit from a schedule of 42 hours weekly designed for efficiency so you have more time for what truly matters.
- Secure your future with a long-term contract because your growth matters to us. ...
Posted
22 days ago
Undisclosed
KL City
- Band / Designation: Process Executive
- Role Overview
- The Process Executive - Service Delivery (IOA) will be responsible for delivering high-quality customer support across inbound and outbound voice, chat, and email channels. The role requires strong communication skills, customer-centric behavior, and adherence to Cognizant compliance and service delivery standards in a 24/7 environment. ...
Posted
22 days ago
Undisclosed
Singapore
- Collaborate with data scientists, product managers, and engineers to support business decisions and product improvements
- Contribute to model evaluation and A/B test analysis, generating insights for continuous system optimization
- Bachelor’s degree or above in any discipline; majors in Statistics, Computer Science, Mathematics, or related fields are preferred ...
Posted
19 days ago
Undisclosed
KL City
- Conduct regular performance reviews, coaching sessions, and capability upskilling.
- Drive adherence to Cognizant policies, Information Security, and compliance standards.
- Partner with Quality, WFM, Training, and Client stakeholders for continuous improvement. ...
Posted
23 days ago
Undisclosed
KL City
- Drive continuous improvement via RCA, CAPA, and Kaizen; standardize SOPs and playbooks.
- Manage escalations and critical incidents; ensure timely resolution and client communication.
- Partner with WFM, Quality, Training, Tech/Telephony, and HR for holistic delivery. ...
Posted
23 days ago
Undisclosed
KL City
- Adhere to schedule, quality standards, and information security policies.
- Meet individual and team performance benchmarks defined by the process.
- Participate in training, calibrations, and continuous improvement initiatives. ...
Posted
23 days ago
Undisclosed
KL City
- Adhere to schedule, quality standards, and information security policies.
- Meet individual and team performance benchmarks defined by the process.
- Participate in training, calibrations, and continuous improvement initiatives. ...
Posted
23 days ago
Undisclosed
KL City
- Conduct regular performance reviews, coaching sessions, and capability upskilling.
- Drive adherence to Cognizant policies, Information Security, and compliance standards.
- Partner with Quality, WFM, Training, and Client stakeholders for continuous improvement. ...
Posted
23 days ago
Undisclosed
KL City
- Drive continuous improvement via RCA, CAPA, and Kaizen; standardize SOPs and playbooks.
- Manage escalations and critical incidents; ensure timely resolution and client communication.
- Partner with WFM, Quality, Training, Tech/Telephony, and HR for holistic delivery. ...
Posted
23 days ago
Customer Service Officer (Live Chat - Email - Phone) Customer Service Officer (Live Chat - Email - Phone)
People Profilers Pte Ltd
SGD3,000 - SGD3,800 Per Month
Singapore
- Report emerging issues, query trends, and recurring service failures to the team lead or manager, ensuring corrective actions are taken to prevent future problems.
- Assist with the preparation and invoicing of both local and export spare part orders.
- Generate and prepare weekly and monthly reports for customer service and submit these to the business unit and head of department. ...
Posted
24 days ago
People Profilers Pte Ltd
SGD2,800 - SGD3,500 Per Month
Singapore
- Customer Support and Issue Resolution
- Respond promptly to customer inquiries via phone, email, live chat, or phone call.
- Listen to customer concerns and provide accurate information or solutions. ...
Posted
25 days ago
Undisclosed
KL City
- Designation: Subject Matter Expert
- Role Overview
- The Subject Matter Expert (SME) will act as the first level of operational support between agents and Team Leads, ensuring high-quality customer interactions across inbound and outbound voice, chat, and email channels. The role requires strong domain knowledge, B2-level English proficiency for voice support, and deep understanding of contact center metrics in a 24/7 delivery environment. ...
Posted
22 days ago
Undisclosed
WFH
Hong Kong
- Collaborate with the Web team to develop hybrid frameworks, developer tools, and a JavaScript-based mobile runtime.
- Contribute to Android development by writing high-performance code in Kotlin/Java and building shared libraries and toolchains.
- Troubleshoot and optimize app performance using profiling tools and AI-assisted debugging techniques. ...
Posted
22 days ago
Undisclosed
KL City
- Adhere to schedule, quality standards, and information security policies.
- Meet individual and team performance benchmarks defined by the process.
- Participate in training, calibrations, and continuous improvement initiatives. ...
Posted
23 days ago
Undisclosed
KL City
- Support Team Leads with monitoring performance, adherence, and queue management.
- Conduct side-by-side coaching, error corrections, and process refreshers.
- Ensure agents comply with Cognizant policies, InfoSec, and data privacy guidelines. ...
Posted
23 days ago
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