Support the review and documentation of supply chain processes and cross-functional workflows to identify gaps, improvement opportunities, and practical solutions.
Coordinate with country teams and regional stakeholders to gather requirements, align expectations, and drive timely completion of project activities.
Prepare project updates, dashboards, meeting materials, and management reports to provide clear visibility of project status, risks, actions, and next steps.
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Championing strategic causes by influencing and persuading clients and stakeholders to gain buy-in for any major change initiatives and/or decisions
Contributing to business development and client pursuit activities by preparing proposals and delivering presentations for potential and existing clients
Taking an active role in our HR Transformation practice, contributing to industry eminence and team engagement initiatives
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Work closely with leadership and key teams to align priorities, provide project visibility, and remove bottlenecks.
Analyze current product preparation workflows and identify opportunities to streamline and reduce in-store complexity
Develop, test and standardize best practice SOPs for product execution and rollout, including but not limited to product launch management, own end to end product launch process and commercialisation timeline
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Attend sales enquiries and orders, prepare quotations, and attend customer complaints and related meetings.
Conduct regular customer engagement to understand business needs, propose effective solutions, and ensure high customer satisfaction throughout the sales cycle.
Monitor market trends, industry developments, and competitor activities to provide valuable market insights that drive and support business growth strategies.
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Revises plans as per business situation required based on analysis of actuals versus plan.
Manages issues associated with engineering changes to ensure minimal cost exposure, excess materials and risk to customer shipment.
Participates in the introduction of new products and supports the transfer/de-transfer of existing products through planning and analysing of common and unique materials in support of project deadlines.
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Design, implement, and oversee programs that reinforce employee engagement, recognition, wellbeing, and diversity, equity & inclusion (DEI).
Monitor employee sentiment through surveys, feedback mechanisms, and pulse checks; analyze results and collaborate with leadership to drive actionable improvements.
Develop and deliver training, workshops, and communication campaigns that promote core cultural behaviours and leadership alignment.
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