Partner with Management, GHR, and key stakeholders to implement initiatives that strengthen organisational capability, employee engagement, and business performance.
Lead the design, development, and continuous enhancement of training programmes, learning initiatives, and capability-building interventions for the Collections & Recovery Department.
Act as a lead facilitator by conducting and delivering training sessions, workshops, refreshers, and knowledge-sharing programmes to enhance staff competency, operational effectiveness, and regulatory compliance.
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To manage individual task list in RCS diligently and to ensure application are processed within the stipulated turnaround time and customer’s expectation is met.
To recommend decisions to Credit Supervisor / Manager on loan applications based on the DA stated in the Bank’s Policy and Guidelines.
To recommend and participate in process improvement initiatives for work efficiency.
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Assist in preparing and circulating AB&C awareness materials and communications and coordinate staff reminders and follow-up for mandatory learning completion.
Update eLearning completion statistics and reports
Possess professional certification through bodies like the Chartered Governance Institute (CGI) or by having a degree in law, management, or accounting combined with sufficient relevant work experience, as is the case in Malaysia where you must be a member of a recognized professional body like the Malaysian Institute of Chartered Secretaries and Administrators (MAICSA)
Sit down with Weena to unpack how she built a public voice and a career out of it
About KOLWeena Marcus didn't set out to become the voice in the room. Thanks to a friend's challenge, she first stepped into modelling at 17, entering a competition in her hometown of Kota Kinabalu, Sabah. By 2009, she was crowned Miss Malaysia Tourism and went on to represent the country at Miss Tourism Global that same year. Most titles fade into a photo on a shelf. Hers turned into a mic. Today she's not only a host and content creator but also the face of Connor's. A proud Sabahan of Rungus-Kadazan heritage, she's never let her roots sit quietly in the background either, sharing her culture and hometown openly with her community.
Sit down with Weena to unpack how she built a public voice and a career out of it
About KOLWeena Marcus didn't set out to become the voice in the room. Thanks to a friend's challenge, she first stepped into modelling at 17, entering a competition in her hometown of Kota Kinabalu, Sabah. By 2009, she was crowned Miss Malaysia Tourism and went on to represent the country at Miss Tourism Global that same year. Most titles fade into a photo on a shelf. Hers turned into a mic. Today she's not only a host and content creator but also the face of Connor's. A proud Sabahan of Rungus-Kadazan heritage, she's never let her roots sit quietly in the background either, sharing her culture and hometown openly with her community.
• Build and lead a testing team (internal and external), ensuring they have the necessary skills and resources to perform thorough testing and allocate tasks accordingly.
• Oversee the execution of all testing phases (functional, integration, UAT, Data Migration) and track progress to ensure tests are completed on time.
• Document, categorize, and prioritize defects, ensuring timely communication to development teams for resolution and retesting.
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Identify and develop strategic partnerships and distribution channels that accelerate growth beyond direct sales.
Work closely with the founder and team to sharpen market positioning, refine pricing and packaging, and ensure commercial decisions are grounded in customer and market insight.
Build and lead the commercial team over time, bringing structure, accountability, and performance discipline to how ZeroCEO goes to market.
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Develop and maintain an enterprise Prompt Library to encourage reusable best practices and knowledge sharing.
Establish and maintain an AI Agent Registry to promote governance, reuse, and avoid duplication of AI solutions.
Explore, prototype, and recommend AI-powered solutions using tools such as Microsoft Copilot, ChatGPT, Power Automate, Power Apps, and other low-code platforms.
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Proactively develop and maintain professional consultative working relationships within own function and with stakeholders inside the bank and respective support areas
Use a range of approaches to collect relevant information to assess key risks, resolve issues or carry out tasks
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