You're the bridge between our clients and our creative team, which means you need to understand both worlds well enough to speak both languages. This isn't a purely administrative role. You'll be managing relationships, taking briefs, keeping projects on track, and just as importantly, growing accounts. That means sales is part of your DNA here, nurturing existing clients and actively identifying opportunities for new ones.
You'll need enough design and advertising literacy to have intelligent conversations with clients about creative direction without second-guessing the designer every five minutes. You won't be designing anything, but you need to understand why certain decisions are made and be able to defend them in a room.
This is a role for someone who's personable without being a pushover, organised without being rigid, and hungry without being impatient.
CRM Management
Customer Segmentation
Marketing Automation
Campaign Execution
Data Analysis
Client Relationship
Lead Generation
Performance Tracking
Communication Skills
Problem Solving
Team Collaboration
Adaptability
You will adopt a data-driven approach to identify growth opportunities, working with Regional and Local Marketing teams to align on comprehensive marketing and CRM strategies and support new product launches.
You will be a Subject Matter Expert for the CRM team, engaging with key stakeholders to recommend best practices, experiment, scale up campaigns, and provide updates on CRM capabilities and priorities.
You will work with Creative and Product teams to ensure communications are on-brand and impactful by briefing communications for campaigns....