Receives and handover report of patient, knows the case in detail:
Visits every patient in the unit together with the team members on taking over of duties to:
Provides individualized holistic care to patients using the Nursing Process approach with proper nursing documentation in patients files and that it is contemporaneous.
...
Drive growth by representing Q&FS during customer projects, innovation initiatives and technical discussions in close cooperation with Commercial, R&D, and regulatory teams.
Technical expertise, complaint and issue management
Oversee the handling of complaints and quality issues for assigned accounts, ensuring timely resolution and clear, meaningful feedback.
...
Process all collection activities by prioritizing the cases and follow up according to client policies and procedures
To perform outbound calls with external customers for payment inquiries.
To handle and manage disputes or queries from customers efficiently. At times, may need to do further research. Enter data inputs and update invoice records. Verify validity of account discrepancies
...
Bonus Factor : Experience in hospitality/certain good brands in market or event and entertaiment company, Working experience in indoor playground field, First Aid Knowledge
Ensure excellent customer service standards are maintained at all times
Handle escalated customer complaints and service recovery professionally
...
Support the progressive implementation of Pillar 2 within the Group, in close collaboration with the GBS, HO, local or regional contact points.
Oversee the calculation of the effective tax rate of jurisdictions/subsidiaries in Pillar 2 dedicated tool in the Group consolidation tool environment, and when applicable.
Contributes to the collection of Pillar 2 required data with group entities.
...