800+ Call Centre Jobs in Malaysia | Job Vacancies | June 2026 | Ricebowl
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"call centre"
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SGD2,500 - SGD3,500 Per Month
Singapore
- Handle and resolve customer complaints via phone and email; conduct follow-up service calls or visits to ensure satisfaction
- Serve as the Quality Management Representative to maintain ISO compliance
- Act as the Single Point of Contact for clients within the assigned zone ...
Posted
23 days ago
Undisclosed
KL City
- Validate the proper functioning of standard and/or specialized Ecat iD equipment.
- Troubleshoot, and repair, equipment malfunctions.
- Perform, and track, scheduled preventative maintenance on equipment. ...
Posted
16 days ago
Undisclosed
KL City
- Champion complex customer needs and manage/ anticipate customer complaints to support a positive experience.
- Proactively support the promotion of the portal by engaging with customers to ensure that they can use all aspects of the tool. Escalate operational issues as appropriate.
- Responsible for the accuracy and completeness of data in BA&IS systems (in line with internal procedures, contractual requirements, cost structures and budget constraints) within or ahead of agreed SLAs to support smooth delivery of resource and invoicing. ...
Posted
23 days ago
MYR3,000 - MYR4,500 Per Month
KL City
- Uphold and promote outstanding customer service standards at all times.
- Manage schedules efficiently, ensuring availability and readiness to respond to customer inquiries promptly.
- Minimum of 1 year experience in customer service (inbound and/or outbound support). ...
Posted
24 days ago
Telecontinent Sdn Bhd
MYR2,500 - MYR3,300 Per Month
- Spot chances to recommend plans or add-ons that genuinely help the caller.
- Have at least SPM (fresh grads, career switchers, part-timers looking for full-time — all welcome).
- Can chat comfortably in English & Bahasa Malaysia (Mandarin Speaking? That's your RM300 language allowance right there). ...
Posted
24 days ago
THE SUPREME HR ADVISORY PTE. LTD.
SGD2,500 - SGD2,500 Per Month
Singapore
- Weekend 10am to 3pm
- Salary : $2500 - $3000
- Make outbound calls ...
Posted
17 days ago
Undisclosed
KL City
- Drive continuous improvement via RCA, CAPA, and Kaizen; standardize SOPs and playbooks.
- Manage escalations and critical incidents; ensure timely resolution and client communication.
- Partner with WFM, Quality, Training, Tech/Telephony, and HR for holistic delivery. ...
Posted
24 days ago
Undisclosed
KL City
- Adhere to schedule, quality standards, and information security policies.
- Meet individual and team performance benchmarks defined by the process.
- Participate in training, calibrations, and continuous improvement initiatives. ...
Posted
24 days ago
SGD2,000 - SGD2,000 Per Month
Singapore
- Location: Kallang
- Conduct outbound calls to prospective customers to introduce company products/services and generate new sales opportunities through cold calling, email outreach, LinkedIn, and other channels.
- Qualify leads by understanding customer needs and identifying potential business opportunities before passing them to the sales team. ...
Posted
24 days ago
Undisclosed
Kampung Hungab
- Confirm upcoming appointments and maintain accurate records in the CRM
- Work closely with the sales team to ensure a smooth customer experience
- Maintain a high level of professionalism and customer satisfaction ...
Posted
24 days ago
SGD2,500 - SGD2,500 Per Month
Singapore
- Monitor and track the progress of ongoing work assignments.
- Minimum qualification: O Level or equivalent.
- Excellent communication skills. ...
Posted
24 days ago
Undisclosed
WFH
New York, NY
- Build strong relationships and maintain client engagement
- Manage leads, track progress, and meet performance targets
- Participate in training sessions and apply feedback for improvement ...
Posted
a day ago
SGD2,800 - SGD2,800 Per Month
Singapore
- Ensure timely follow-up on enquiries and escalate when necessary.
- Assess appeals and provide recommendations to management.
- Support additional duties during operational needs or peak periods. ...
Posted
24 days ago
APEX Talent Acquisition
HKD20,000 - HKD25,000 Per Month
Hong Kong
- 薪酬： $20,000.00至$25,000.00（每月）
- Work Location: 親身到場
Posted
10 days ago
Undisclosed
KL City
- Drive continuous improvement via RCA, CAPA, and Kaizen; standardize SOPs and playbooks.
- Manage escalations and critical incidents; ensure timely resolution and client communication.
- Partner with WFM, Quality, Training, Tech/Telephony, and HR for holistic delivery. ...
Posted
24 days ago
Undisclosed
KL City
- Operational experience in international payment scenarios
- Well-versed in payment operations systems including payment processing, settlement, and reconciliations
- Bachelor's degree in commerce ...
Posted
5 days ago
Customer Service Officer (Overnight shift is required) Customer Service Officer (Overnight shift is required)
Donnelley Financial Solutions Hong Kong Limited
Undisclosed
KL City
- Ensures knowledge is up-to-date by participating in individual and team trainings, meetings and reading the information posted in the Contact Centre’s knowledge management system.
- SPM / STPM /certificate holders with at least 5 years of full time work experience, Diploma with at least 2 years of full time work experience and Fresh Degree holder are welcome.
- Strong customer service mind set with good communication and excellent problem solving skill. ...
Posted
18 days ago
Undisclosed
- Job description:
- To guide staffs to follow up marketing campaigns and events to generate new prospects leads by phone calls. 150 leads per person need to be contacted per day consisting of both Bumi and Non- Bumi students.
- To monitor daily KPI of team telemarketing & provide coaching to team members ...
Posted
18 days ago
Undisclosed
- To ensure Customer Services team are able to process domestic, inter-company orders and export orders efficiently and effectively.
- Arrange internal and external training to enhance Customer Service team members knowledge and exposures.
- To resolve escalated cases/incidents for a win-win solution under the guideline of Supply Chain Senior Manager on timely manner. ...
Posted
24 days ago
Undisclosed
- Excellent Phone Etiquette and clear communication skills
- Fluency in Mandarin is mandatory, with proficiency in English or other languages considered an advantage
- Problem-solving abilities and a customer-focused mindset ...
Posted
6 days ago
Undisclosed
WFH
United States
- Build strong relationships and maintain client engagement
- Manage leads, track progress, and meet performance targets
- Participate in training sessions and apply feedback for improvement ...
Posted
6 days ago
THE SUPREME HR ADVISORY PTE. LTD.
SGD2,500 - SGD2,500 Per Month
Singapore
- Weekend 10am to 3pm
- Salary : $2500 - $3000
- Make outbound calls ...
Posted
18 days ago
Undisclosed
Malaysia
- Assist in policy persistency efforts by supporting policy conservation strategies and operational education programs. Participate in regular meetings with the agency force to monitor progress and address operational challenges.
- Champion changes at the branch level by guiding staff transition from transactional roles to advisory roles. Provide coaching and mentoring to help staff become new business and healthcare ambassadors, enhancing customer engagement.
- Monitor branch operations to identify opportunities for cost optimization and resource efficiency. Support expense tracking and process reviews to uncover productivity improvements. ...
Posted
24 days ago
Undisclosed
Malaysia
- Schedule: Rotational Shifts (Including Weekends & Public Holidays)
- Work Authorization: Valid Work-Permit for Malaysia
- Provide customer support via live chat and email in Mandarin and English ...
Posted
7 days ago
Undisclosed
- Schedule: Rotational Shifts (Including Weekends & Public Holidays)
- Work Authorization: Valid Work-Permit for Malaysia
- Provide customer support via live chat and email in Mandarin and English ...
Posted
7 days ago
Undisclosed
- Schedule: Rotational Shifts (Including Weekends & Public Holidays)
- Work Authorization: Valid Work-Permit for Malaysia
- Provide customer support via live chat and email in Mandarin and English ...
Posted
7 days ago
Undisclosed
- Schedule: Rotational Shifts (Including Weekends & Public Holidays)
- Work Authorization: Valid Work-Permit for Malaysia
- Provide customer support via live chat and email in Mandarin and English ...
Posted
7 days ago
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