Complete business fulfilment process as appropriate
Maximize customer satisfaction through exceptional customer service, providing information about products and services that suit and fulfil customers' needs
Establish good rapport and maintain relationship with customers, handling enquiries, resolving customer problems or complaints and follow up with customer’s applications
...
Collaborate with Group Learning and senior stakeholders to shape and manage the end-to-end training agenda and key projects across all channels, providing strategic input into learning content for customer-facing and internal development events.
University Graduate
Excellent written and verbal communication, with strong presentation/facilitation skills.
...