To coordinate HR-related activities such as training, performance management and employee relations.
To keep abreast of all labour-related regulations, liaise with government statutory bodies and ensure compliance with such policies to minimize any legal risks and regulatory compliance issues.
To assist in preparing and maintaining documentation for ISO 9001 and other internal/external audits.
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Reporting & Escalation: Consolidate vendor performance data to provide routine updates to zone leadership, and act as the primary point of contact to resolve and escalate critical service issues.
Financial Administration & Budget Management
Purchase Order & Goods Received Management: Oversee the end-to-end purchasing process for the SAPMENA Campus, including creating Purchase Orders (POs), tracking open commitments, and driving timely Goods Receipts (GRs) from participating markets.
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Maintain defect tracking records and submit progress/completion reports.
Attend to urgent maintenance issues and provide on-site support when required.
Verify completed works, ensure compliance with safety requirements and company SOPs, and assist in project handover and defect closure documentation.
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Maintain defect tracking records and submit progress/completion reports.
Attend to urgent maintenance issues and provide on-site support when required.
Verify completed works, ensure compliance with safety requirements and company SOPs, and assist in project handover and defect closure documentation.
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Handle escalations beyond CSO or Senior CSO resolution authority
Coach and performance-manage Malaysia CSOs and the Senior CSO; drive quality calibration
Run cross-market alignment calls or checkpoints with Team Leaders in other markets to surface risks, share best practice, and flag inconsistencies before they reach client governance
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This role is suitable for an HR professional with 1–2 years of relevant experience, preferably within the construction, engineering or project-based environment, who is looking to develop a strong foundation in general HR operations.
To trace and validate billing, collection and adjustment transactions and establish the correct outstanding balance by Site ID.
To retrieve, review and maintain supporting documents including tenancy agreements, sales orders, contracts, invoices, payment records and other relevant documents.
To identify root causes of reconciliation differences and recommend appropriate reallocation, adjustment, clearing or write-off.
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