67 Bilingual Customer Service Representative Jobs in Malaysia | Job Vacancies | August 2026 | Ricebowl

Showing 67 jobs results for "bilingual customer service representative"
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Chat Available
MYR3,000 - MYR4,000 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Ensure the delivery of accurate, valid, and complete information to customers, utilizingappropriate methods and tools.
  • Address customer complaints promptly, offering suitable solutions and alternatives withinestablished timeframes, and following up to confirm issue resolution.
  • Collaborate effectively with cross-functional teams to escalate and resolve issues requiringspecialized technical knowledge. ...
Troubleshooting Microsoft Excel
+4
Posted
7 days ago
Chat Available
MYR1,700 - MYR2,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
  • Managing incoming calls and messages, responding promptly, and sending reminder calls or WhatsApp messages one or two days before appointments for confirmation.
  • Any other duties assigned by Management from time to time.
  • Ensuring the front desk and waiting area are clean and tidy, free from odors. ...
Communication Consultation
+6
Posted
a month ago
Chat Available
MYR3,500 - MYR3,600 Per Month
Fresh Graduates

George Town, Pulau Pinang

Customer Support Cold Calling
+1
Posted
a month ago
Chat Available
Up to MYR4,500 Per Month
Near Train Station
  • -Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws.
  • -Maintains and updates electronic and/or hard copy records as required.
  • Other duties as assigned. No cold calling required.
Posted
21 days ago
Chat Available
MYR1,700 - MYR2,000 monthly
+Additional Compensation
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Managing incoming calls and messages, responding promptly, and sending reminder calls or WhatsApp messages one or two days before appointments for confirmation.
  • Any other duties assigned by Management from time to time.
Communication skill Calling skill
+2
Posted
a month ago
MYR2,500 - MYR3,000 Per Month
WFH • Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Provide accurate information on products, promotions, and company services.
  • Ensure a positive customer experience by delivering excellent customer service and resolving enquiries promptly.
  • Key Responsibilities: ...
Posted
a month ago
MYR3,000 - MYR3,500 Per Month
WFH

Malaysia

  • Work from home arrangement
  • Government benefits
  • Eight (8) days annual leave ...
Posted
9 days ago
MYR4,500 - MYR4,500 Per Month
  • Accurately log and track all customer interactions in the system
  • Meet and exceed daily and monthly performance targets
  • Fluent in Mandarin (spoken and written) ...
Posted
11 days ago
Undisclosed

KL City

  • Accurately record customer information and strictly adhere to data security regulations.
  • Work with the team to continuously optimize service quality.
  • Achieve the performance goals (KPIs) set by the company. ...
Posted
14 days ago
Undisclosed
  • Accurately record customer information and strictly adhere to data security regulations.
  • Work with the team to continuously optimize service quality.
  • Achieve the performance goals (KPIs) set by the company. ...
Posted
15 days ago
MYR3,000 - MYR3,500 Per Month
WFH

Malaysia

  • Work from home arrangement
  • Government benefits
  • Eight (8) days annual leave ...
Posted
a month ago
Undisclosed

KL City

  • Language: Fluency in Mandarin & English (spoken & written) is required.
  • Experience: Prior experience in Customer Service, Call Centers, or BPO is a plus. Candidates with 6 months of experience and strong Mandarin skills are welcome to apply.
  • Skills: Strong communication and active listening abilities. ...
Posted
a month ago
Undisclosed

KL City

  • Customer Service Representative
  • Join our team in Kuala Lumpur as a Customer Support Executive supporting Mandarin-speaking customers and delivering excellent service.
  • Key Responsibilities: ...
Posted
a month ago
Undisclosed

KL City

  • Customer Service Representative
  • Join our team in Kuala Lumpur as a Customer Support Executive supporting Mandarin-speaking customers and delivering excellent service.
  • Key Responsibilities: ...
Posted
a month ago
Undisclosed

KL City

  • Handle reservation inquiries via phone, email, and fax.
  • Assist customers with booking, modifying, and cancelling reservations.
  • Respond to customer requests and provide travel-related support. ...
Posted
a month ago
MYR2,400 - MYR4,000 Per Month

KL City

  • Working Days: Monday to Friday (Weekends Off)
  • RM2,400 – RM2,700 per month – Mandarin speaking proficiency
  • RM2,800 – RM3,500 per month – Mandarin speaking, reading, and writing proficiency ...
Posted
2 days ago
Undisclosed
  • Monitor order status throughout the order-to-delivery cycle
  • Identify delays, risks, or bottlenecks and proactively ensure timely resolution
  • Maintain compliance with SLAs, delivery commitments, and operational KPI ...
Posted
18 days ago
Undisclosed

KL City

  • Translate customer issues and feedback into clear, actionable inputs for Product, Engineering, Sales, and Marketing.
  • Build trust with customers by being clear, accountable, and solution-oriented, especially in high-pressure or complex situations.
  • Maintain accurate case documentation to support faster resolution, pattern detection, and continuous product improvement. ...
Posted
20 days ago
Undisclosed
  • Data entry in various platforms
  • At least 1 - 3 years' of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills ...
Posted
14 days ago
Undisclosed

KL City

  • Stakeholder Management: Conduct formal correspondence with reporting parties to document facts while maintaining high emotional composure and professional brand alignment.
  • Bachelor’s Degree / University Graduate: Open to any discipline. Fresh graduates are welcome if they meet the minimum support experience.
  • Diploma Holders: Must have a minimum of 2 to 3 years of verified corporate working experience. ...
Posted
a month ago

Trinity Workforce Solution Sdn Bhd

MYR8,000 - MYR9,000 Per Month

KL City

  • Handle customer inquiries professionally through appropriate communication channels.
  • Resolve customer concerns efficiently while maintaining a high level of customer satisfaction.
  • Accurately document customer interactions and follow established processes. ...
Posted
8 days ago
MYR2,200 - MYR2,500 Per Month

Gerbang Nusajaya

  • Monthly Salary: RM1,900 – RM2,600 (Inclusive of Basic Salary, Performance Incentive & applicable Shift Allowance)
  • Performance Incentive
  • Comprehensive Training Provided ...
Posted
2 days ago
MYR2,100 - MYR2,800 Per Month

Gerbang Nusajaya

  • Monthly Salary: RM2,100 – RM2,800 (Inclusive of Basic Salary, Performance Incentive & applicable Shift Allowance)
  • Performance Incentive
  • Comprehensive Training Provided ...
Posted
2 days ago
Undisclosed

KL City

  • Analyse customer concerns, communicate clearly, and provide appropriate solutions or escalate when necessary.
  • Build and maintain strong customer relationships to enhance satisfaction and loyalty.
  • Accurately record all customer interactions in the support system for tracking and future reference. ...
Posted
6 days ago
Undisclosed

KL City

  • Role Highlights:
  • Handle complex customer escalations with professionalism
  • Deliver resolution-focused support in a fast-paced environment ...
Posted
7 days ago
MYR9,000 - MYR9,500 Per Month
  • Ability to handle customer inquiries professionally across multiple channels
  • Rotational 24/7 shifts (Monday to Sunday)
  • 2 days off per week ...
Posted
7 days ago
MYR3,000 - MYR4,000 Per Month

Gerbang Nusajaya

  • KPI Incentive: Up to RM400/month
  • Public Holiday Pay: Yes (according to company policy)
  • Overtime Pay: Available if required ...
Posted
20 days ago
Undisclosed

KL City

  • • Handle and resolve complex customer escalations from BPO teams and internal channels
  • • Provide expert phone and chat support as a subject matter specialist
  • • Investigate issues, identify root causes, and share insights with the Team Lead ...
Posted
13 days ago
Undisclosed

KL City

  • Language: Professional fluency in Korean (TOPIK 5/6 level) and communicative English.
  • Experience: Fresh grads are welcome! We provide 4 weeks of paid training.
  • "Experience Kuala Lumpur! We are looking for fluent Korean speakers to join our multicultural team. We provide Full Visa Sponsorship, Flight Tickets, and Accommodation to help you settle in." ...
Posted
15 days ago