82 Bilingual Customer Service Representative Jobs in Malaysia | Job Vacancies | September 2026 | Ricebowl

Showing 82 jobs results for "bilingual customer service representative"
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  • Record and update customer information and interactions in the system.
  • Escalate complex issues to the appropriate department when necessary.
  • Follow company policies and service standards to ensure quality customer support. ...
Posted
a month ago

Singapore

Posted
22 days ago

Singapore

  • Assist with appointment booking from Hospital, SAF and CHAS GP
  • Performs other duties as assigned by the Asst / Clinic Operations Executive
  • GCE 'N/O' Levels ...
Posted
23 days ago

Trinity Workforce Solution Sdn Bhd

Ara Damansara

  • Minimum qualification: SPM / Diploma / Degree
  • Basic Salary: RM 3,100 +500 kpi+400 night shift allowance
  • KPI Incentive ...
Posted
17 hours ago
  • Monitor order status throughout the order-to-delivery cycle
  • Identify delays, risks, or bottlenecks and proactively ensure timely resolution
  • Maintain compliance with SLAs, delivery commitments, and operational KPI ...
Posted
a month ago
  • Opportunities for promotion
  • Parental leave
  • Additional leave ...
Posted
11 days ago

KL City

  • Proven ability to manage multiple simultaneous customer conversations through chat-based support platforms
  • Experience in BPO, customer experience, digital services, technology, e-commerce, or similar environments is preferred
  • Familiarity with CRM systems, ticketing platforms, and digital customer support tools ...
Posted
2 days ago

KL City

  • Support Total Customer Experience
  • Prepare monthly collection strategies and establish action plan to meet/exceed metrics
  • Report progress during AR review meetings and effectively forecast month-end metric results ...
Posted
10 days ago

KL City

  • HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
  • Recruitment Fraud Alert
Posted
12 days ago

KL City

Posted
12 days ago

Malaysia

  • Employment Type: Full-Time
  • Are you passionate about delivering exceptional customer experiences? Join our dynamic Social Media Project and become part of a global team supporting users through digital customer service.
  • What You'll Do ...
Posted
12 days ago

KL City

  • Collaborate with colleagues from different nationalities
  • fluent Korean speaker
  • Good English communication skills ...
Posted
13 days ago

Malaysia

  • Escalations: Identify complex or high-priority tickets and direct them to specialized internal departments.
  • Process Enhancement: Partner with team members to streamline operational workflows and improve service quality.
  • Performance Metrics: Consistently meet target KPIs and adhere to internal operational guidelines. ...
Posted
14 days ago
  • Ability to handle customer inquiries professionally across multiple channels
  • Rotational 24/7 shifts (Monday to Sunday)
  • 2 days off per week ...
Posted
5 days ago

KL City

  • • Customer Support: Respond to customer inquiries promptly, professionally, andin a friendly manner via inbound calls, email, and live chat.
  • • Problem Resolution: Actively listen to customer complaints and take ownershipof resolving issues by offering effective and timely solutions.
  • • Escalation Management: Escalate unresolved issues to higher-level supportwhen necessary. ...
Posted
12 days ago

KL City

  • Language: Professional fluency in Korean (TOPIK 5/6 level) and communicative English.
  • Experience: Fresh grads are welcome! We provide 4 weeks of paid training.
  • "Experience Kuala Lumpur! We are looking for fluent Korean speakers to join our multicultural team. We provide Full Visa Sponsorship, Flight Tickets, and Accommodation to help you settle in." ...
Posted
13 days ago

Malaysia

  • Escalations: Identify complex or high-priority tickets and direct them to specialized internal departments.
  • Process Enhancement: Partner with team members to streamline operational workflows and improve service quality.
  • Performance Metrics: Consistently meet target KPIs and adhere to internal operational guidelines. ...
Posted
21 days ago

KL City

  • Analyse customer concerns, communicate clearly, and provide appropriate solutions or escalate when necessary.
  • Build and maintain strong customer relationships to enhance satisfaction and loyalty.
  • Accurately record all customer interactions in the support system for tracking and future reference. ...
Posted
25 days ago
  • Maintain clear and accurate records of customer interactions.
  • Follow operational procedures and ensure service quality standards are maintained.
  • Support daily activities to improve customer satisfaction and overall service performance. ...
Posted
a month ago

KL City

  • Able to work under pressure.
  • Detail-oriented and able to follow procedures and SLAs.
  • Proactive and results-oriented. ...
Posted
a month ago
  • Customer service : 1 year (Required)
  • Korean (Required)
  • Project: Airlines - Korean Speaker ...
Posted
a month ago

Ara Damansara

  • Up to RM400 KPI Incentive
  • 12 days Annual Leave
  • 14 days Medical Leave ...
Posted
a month ago