Language: Professional fluency in Korean (TOPIK 5/6 level) and communicative English.
Experience: Fresh grads are welcome! We provide 4 weeks of paid training.
"Experience Kuala Lumpur! We are looking for fluent Korean speakers to join our multicultural team. We provide Full Visa Sponsorship, Flight Tickets, and Accommodation to help you settle in."
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Ensures the correct escalation procedure is followed on all critical calls and requests and assists with analyzing and interpreting the request to ensure the correct categorization and prioritization.
Works closely with colleagues to ensure the user is kept updated on the progress in relation to the resolution of the pending tickets / requests.
Ensures all relevant documents related to the tickets / requests are maintained, including the client’s information.
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