Chair regular council meetings and support Annual General Meetings (AGMs) by coordinating preparations with the operations team for seamless execution.
Independently plan and develop market for existing and new products according with divisional goals and objectives, through execution, while optimize available tools (consignment, etc).
Create and Implement SOPs: Develop and implement Standard Operating Procedures (SOPs) to ensure hosts adhere to established best practices, maintaining consistency and quality across all live sessions.
Draft financial statements and related reports following Singapore Financial Reporting Standards, including engagement letters, management letters, and audit adjustment proposals
The Team Head manages staffing, motivation, and performance review cycles, while ensuring daily processing meets quality, turnaround, and service targets. This role drives adherence to SOPs, monitors exceptions, performs root cause analysis, and tracks incident resolution. They champion a permanent control framework to embed regulatory, compliance, and internal risk requirements, ensuring escalation procedures are followed.