Basic understanding of network fundamentals
including TCP/IP
routing
switching
VLAN
DNS
and DHCP. Exposure to network devices such as switches
routers
and firewalls.
Patient Care Coordinator:Focus on assisting patients with their healthcare needs, including scheduling appointments, coordinating care plans, and providing support.
Clinical Administrator:Responsible for overseeing the clinical aspects of a healthcare facility, ensuring smooth operations and patient care.
Frontline Administrator:Involve greeting patients, manage appointments, and handling basic administrative tasks at our centre or corporate event healthcare facility.
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CAB Meeting: Prepare and facilitate Change Advisory Board (CAB) meetings, including participant coordination, agenda, and chairing the meetings.
Documentation: Create and maintain up-to-date process and training documentation.
Maintaining Records: Ensure accurate maintenance of records and documentation for all changes, including change requests, approvals, implementation plans, and post-implementation reviews. This includes maintaining a centralized repository for easy access and reference.
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Maintain IT asset inventory, technical documentation, and incident logs.
Ensure compliance with IT policies, procedures, and security best practices.
Support business-related technology projects, including advertising systems, card payment terminals, DuitNow, e-wallet integrations, and other digital initiatives.
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Assist customers with navigating the company website, placing orders, and understanding return/exchange policies.
Collaborate with other departments, such as sales and logistics, to ensure a seamless customer experience and to escalate complex issues when necessary.
Proactively identify opportunities to improve customer satisfaction and retention by gathering feedback and suggesting service enhancements.
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