55 Bank Customer Service Jobs in Malaysia | Job Vacancies | June 2026 | Ricebowl

Showing 55 jobs results for "bank customer service"

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MYR3,200 - MYR4,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • 21 Days Annual Leave
  • Training provided
  • Performance Incentives ...
Posted
2 days ago
Chat Available
MYR3,300 - MYR6,000 Per Month
+Additional Compensation
  • Build business relationships with customers to strengthen rapport for up-selling activities
  • Provide financial advice and follow up service on policy matters to customers
  • Stationed at selected branch to sell and promote bancassurance products and identify customer segments for new sales ...
Negotiation skills Relationship building
+6

Be an early applicant!

Posted
7 days ago
MYR4,000 - MYR6,000 Per Month
Near Train Station
  • Educate customers on self-service options and digital banking tools to enhance their banking experience and reduce call volume.
  • Process customer requests such as fund transfers, bill payments, and account updates with a high degree of accuracy and attention to detail.
  • Maintain detailed and accurate records of customer interactions, transactions, comments, and complaints in the CRM system. ...
Posted
2 days ago
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Chat Available
MYR4,000 - MYR4,500 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Perform specified KYC tasks when required.
  • Educate customers on self-service options and automated banking channels.
  • Conduct call backs for transaction confirmations and reach out for supporting documents as needed. ...
Posted
2 days ago
Chat Available
MYR1,800 - MYR2,200 Per Month
+Additional Compensation
Fresh Graduates
  • Assist customers in choosing products that suit their needs
  • Handle sales transactions (cash, QR, card)
  • Achieve assigned sales targets ...
Communication Sales experience
+1

Be an early applicant!

Posted
3 days ago
SGD3,000 - SGD3,000 Per Month

Singapore

  • Handling customers on unauthorized transactions dispute and manage card replacement;
  • Back up on other staff's duty such as system testing, settlements, data reporting as and when necessary;
  • Any other tasks or duties assigned by Head of Department or Company from time to time. ...
Posted
15 days ago
SGD3,000 - SGD5,000 Per Month

Singapore

  • Handling customers on unauthorized transactions dispute and manage card replacement;
  • Back up on other staff's duty such as system testing, settlements, data reporting as and when necessary;
  • Any other tasks or duties assigned by Head of Department or Company from time to time. ...
Posted
16 days ago
SGD3,400 - SGD3,400 Per Month

Singapore

  • Normal Banking Hours: 8:10am – 5pm (Monday to Friday)
  • Saturdays: Half day morning
  • Additional Monthly allowance of $360 added to basic salary. ...
Posted
a month ago
SGD3,500 - SGD3,500 Per Month

Singapore

  • Manage customer queries professionally and independently while ensuring high service standards
  • Maintain strong product and service knowledge to provide accurate and efficient support
  • Identify opportunities for process improvements and collaborate with internal stakeholders to enhance operational efficiency and customer experience ...
Posted
16 days ago
Undisclosed

KL City

  • Candidate must possess at least a Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, or Master’s Degree in any field.
  • Experience in Customer Service/ Call Centre would be an added advantage.
  • Fresh Graduates encourage to apply. ...
Posted
4 days ago
Undisclosed

KL City

  • Candidate must possess at least a Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, or Master’s Degree in any field.
  • Experience in Customer Service/ Call Centre would be an added advantage.
  • Fresh Graduates encourage to apply. ...
Posted
19 days ago

Manpower Staffing Services (Malaysia) Sdn Bhd

SGD4,500 - SGD6,500 Per Month

Singapore

  • Achieve individual key performance indicators while maintaining operational risk control and compliance.
  • Ensure customer complaints are escalated appropriately to internal teams or regulatory bodies, in line with policies.
  • Perform administrative tasks and system updates according to standard procedures. ...
Posted
8 days ago
Undisclosed

Singapore

  • Provide quality customer service to ensure a high level of customer satisfaction at all times
  • Diploma qualification or higher
  • Product knowledge on savings accounts, cash deposits and withdrawals is preferred but not a strict requirement ...
Posted
11 hours ago
SGD100 - SGD200 Per Month

Singapore

  • Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
  • Solicit customers feedback and identify problem trends for improvement actions
  • 2yrs experience required ...
Posted
3 days ago
SGD100 - SGD200 Per Month

Singapore

  • Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
  • Solicit customers feedback and identify problem trends for improvement actions
  • 2yrs experience required ...
Posted
11 days ago
MYR1,453.33 - MYR3,215.69 Per Month

KL City

  • JOB RESPONSIBILITIES Provide timely and accurate responses to customer inquiries, addressing their questions, concerns, and technical issuesrelated to products,services, or policies Work on case volumes across call, email, social media, and chat channels; as well as outbound calls when required Demonstrate in-depth knowledge and understanding of the organization's products and servicesto effectively assist customers and ensure compliance Troubleshoot and resolve customer issues, escalating complex cases to senior support agents or other teams as necessary, while maintaining ownership of the case until resolution Proactively monitor community Group and social media platforms to identify and address emerging trends, issues, or potential customer concerns Collaborate with cross-functional teams to provide feedback, suggest improvements, and advocate for customer needs and preferences Contribute to the development and maintenance of KAF's knowledge base to facilitates customer self-service Drive overall customer satisfaction metrics ensuring service quality through case journey and providing regular updates across touch points Drive adherence to service levels across channels and achieve Best in Class productivity, impacting resolution timesfor end customers. JOB
  • REQUIREMENTS: At least 1 year of relevant experience in a Customer Service / Customer Experience function in the Financial Services industry or Digital Natives companies Strong communication skills, both written and verbal, with the ability to convey complex information in a clear and concise manner Excellent problem-solving and decision-making skillsto provide accurate and effective solutions to customer inquiries Empathy, patience, and a customer-centric mindset to handle customer complaints and requests
  • Pay: RM1,453.33 - RM3,215.69 per month ...
Posted
8 days ago
SGD3,000 - SGD3,000 Per Month

Singapore

  • Educate and migrate customers to use digital platform.
  • Manage customer wait time and service level.
  • Manage customer negative impact and complaints. ...
Posted
13 days ago
SGD100 - SGD200 Per Month

Singapore

  • Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
  • Solicit customers feedback and identify problem trends for improvement actions
  • 2yrs experience required ...
Posted
20 days ago
SGD2,500 - SGD2,500 Per Month

Singapore

  • Provide quality customer service to ensure a high level of customer satisfaction at all times
  • Diploma qualification or higher
  • Product knowledge on savings accounts, cash deposits and withdrawals is preferred but not a strict requirement ...
Posted
a month ago
HKD20,000 - HKD26,000 Per Month

Hong Kong

  • Employment Type: Full-time Permanent 位 (Fast-track Interview Process)
  • 純 Support 唔使孭數: Pure counter operations and client servicing. Zero sales pressure, no need to chase targets!
  • Rapid Hiring: Streamlined interview process for quick onboarding. ...
Posted
7 days ago