76 Bank Customer Service Jobs in Malaysia | Job Vacancies | July 2026 | Ricebowl
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"bank customer service"
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Customer Service Agent ( Bank Insurance Experience) Customer Service Agent ( Bank Insurance Experience)
Transcosmos Malaysia Sdn Bhd
MYR2,800 - MYR3,800 每月
KL City
- Provide timely and effective solutions, ensuring issues are resolved and followed up appropriately
- Meet individual and team KPIs, including service levels, quality standards, and customer satisfaction targets
- Escalate complex cases such as technical issues, disputes, or suspected fraud to the relevant teams ...
Posted
3 days ago
SGD3,000 - SGD3,000 每月
Singapore
- Provide quality customer service to ensure a high level of customer satisfaction at all times
- Diploma qualification or higher
- Product knowledge on savings accounts, cash deposits and withdrawals is preferred but not a strict requirement ...
Posted
16 days ago
Adecco Personnel Pte Ltd
SGD2,600 - SGD4,000 每月
Central
- Ability to understand customers’ needs and provide appropriate solutions and attention
- Identify cross-sell opportunities during customer interaction
- Consistently deliver excellent quality service to our customers to achieve total customer satisfaction ...
Posted
2 days ago
ADECCO PERSONNEL PTE LTD
ADECCO PERSONNEL PTE LTD
SGD2,600 - SGD2,600 每月
Singapore
- Ability to understand customers’ needs and provide appropriate solutions and attention
- Identify cross-sell opportunities during customer interaction
- Consistently deliver excellent quality service to our customers to achieve total customer satisfaction ...
Posted
2 days ago
Bank Of China Limited Singapore Branch
Undisclosed
Singapore
- Provide quality customer service to ensure a high level of customer satisfaction at all times
- Diploma qualification or higher
- Product knowledge on savings accounts, cash deposits and withdrawals is preferred but not a strict requirement ...
Posted
20 days ago
Bank Of China Limited Singapore Branch
Undisclosed
Singapore
- Provide quality customer service to ensure a high level of customer satisfaction at all times
- Diploma qualification or higher
- Product knowledge on savings accounts, cash deposits and withdrawals is preferred but not a strict requirement ...
Posted
21 days ago
Bank Teller - Customer service (12 months contract) Bank Teller - Customer service (12 months contract)
ADECCO PERSONNEL PTE LTD
SGD2,500 - SGD2,500 每月
Singapore
- · Responding Attend to walk-incustomers
- · Handle over-the-countertransactions including cash deposits and withdrawals accurately
- · Assist in customers’ enquiriesand ensure service delivery standards are met in achieving total ...
Posted
14 days ago
Manpower Staffing Services (Malaysia) Sdn Bhd
SGD4,500 - SGD6,500 每月
Singapore
- Achieve individual key performance indicators while maintaining operational risk control and compliance.
- Ensure customer complaints are escalated appropriately to internal teams or regulatory bodies, in line with policies.
- Perform administrative tasks and system updates according to standard procedures. ...
Posted
a month ago
Adecco Personnel Pte Ltd
SGD100 - SGD200 每月
Singapore
- Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
- Solicit customers feedback and identify problem trends for improvement actions
- 2yrs experience required ...
Posted
24 days ago
SGD2,800 - SGD2,800 每月
Singapore
- Build strong rapport and long-term relationships with clients, understanding their investment objectives and delivering tailored support
- Educate clients on market insights, product offerings, storage solutions, and the strategic benefits of precious metals
- Handle sensitive financial transactions and confidential information with the utmost discretion and compliance ...
Posted
19 days ago
-NEW- 12 Months Customer Service, Digital Ambassador (Foreign Bank) -NEW- 12 Months Customer Service, Digital Ambassador (Foreign Bank)
AMBITION GROUP SINGAPORE PTE. LTD.
SGD2,500 - SGD2,500 每月
Singapore
- · Troubleshoot common digital banking issues and escalate complex cases to the appropriate teams when required.
- · Deliver prompt, professional, and customer-centric service to enhance customer satisfaction.
- · Proactively engage customers to understand their banking needs and recommend suitable digital solutions. ...
Posted
20 days ago
Customer Service Agent (1 Year | Bank | East-West) Customer Service Agent (1 Year | Bank | East-West)
ADECCO PERSONNEL PTE LTD
Customer Service Agent L1 (Immediate Hiring) From Bank Customer Service Agent L1 (Immediate Hiring) From Bank
Asian Technology Solutions
MYR1,453.33 - MYR3,215.69 每月
KL City
- JOB RESPONSIBILITIES Provide timely and accurate responses to customer inquiries, addressing their questions, concerns, and technical issuesrelated to products,services, or policies Work on case volumes across call, email, social media, and chat channels; as well as outbound calls when required Demonstrate in-depth knowledge and understanding of the organization's products and servicesto effectively assist customers and ensure compliance Troubleshoot and resolve customer issues, escalating complex cases to senior support agents or other teams as necessary, while maintaining ownership of the case until resolution Proactively monitor community Group and social media platforms to identify and address emerging trends, issues, or potential customer concerns Collaborate with cross-functional teams to provide feedback, suggest improvements, and advocate for customer needs and preferences Contribute to the development and maintenance of KAF's knowledge base to facilitates customer self-service Drive overall customer satisfaction metrics ensuring service quality through case journey and providing regular updates across touch points Drive adherence to service levels across channels and achieve Best in Class productivity, impacting resolution timesfor end customers. JOB
- REQUIREMENTS: At least 1 year of relevant experience in a Customer Service / Customer Experience function in the Financial Services industry or Digital Natives companies Strong communication skills, both written and verbal, with the ability to convey complex information in a clear and concise manner Excellent problem-solving and decision-making skillsto provide accurate and effective solutions to customer inquiries Empathy, patience, and a customer-centric mindset to handle customer complaints and requests
- Pay: RM1,453.33 - RM3,215.69 per month ...
Posted
a month ago
Customer Service Executive [MNC Bank | up to 4K | Shift Rotation | near KLCC] Customer Service Executive [MNC Bank | up to 4K | Shift Rotation | near KLCC]
Agensi Pekerjaan Hiredsearch Services Sdn Bhd
MYR3,200 - MYR4,800 每月
KL City
- Earliest shift start at 6am, latest shift end by 3am
- 5 hours per shift including 1 hour break (additional 0.5 hours comfort break) Rest 2 days (Off day may be split)
- 1 month classroom training (Mon - Fri, 9am - 6.30pm) Mandatory attendance ...
Posted
2 days ago
Undisclosed
Hong Kong
- Job: Customer Service
- Schedule: Regular
- Employee Status: Full time
Posted
21 days ago
Undisclosed
Hong Kong
- Grasp opportunities to cross-sell appropriately
- Ensure compliance requirements are strictly observed and followed, contribute as part of the Bank's bigger anti-money laundry (AML) team
- Support back-end branch operations ...
Posted
21 days ago
HKD20,000 - HKD26,000 每月
Hong Kong
- Employment Type: Full-time Permanent 位 (Fast-track Interview Process)
- 純 Support 唔使孭數： Pure counter operations and client servicing. Zero sales pressure, no need to chase targets!
- Rapid Hiring: Streamlined interview process for quick onboarding. ...
Posted
a month ago
Undisclosed
Hong Kong
- Maintain accurate and detailed records of client interactions and transactions
- Collaborate with cross-functional teams to ensure seamless service delivery and resolution of client issues
- Continuously enhance product and service knowledge to provide accurate and up-to-date information to clients ...
Posted
21 days ago
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