300+ Bank Call Center Jobs in Malaysia | Job Vacancies | September 2026 | Ricebowl

Showing 375 jobs results for "bank call center"
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Singapore

  • Provide information to customers and service providers
  • Verify data and entry into the system
  • Willing to work at the Western part of Singapore (Taman Jurong Area) ...
Posted
3 days ago

Singapore

  • Resolve client enquiries effectively and aim for first-contact resolution.
  • Identify opportunities to support sales and client engagement.
  • Achieve and exceed KPIs covering client satisfaction, sales, productivity and service quality. ...
Posted
3 days ago

Singapore

  •  Provide First Call Resolution (FCR) technical support via phone and email
  •  Ensure calls are answered and emails are responded in a timely manner
  •  Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions ...
Posted
2 days ago

Singapore

  • Resolve client enquiries effectively and aim for first-contact resolution.
  • Identify opportunities to support sales and client engagement.
  • Achieve and exceed KPIs covering client satisfaction, sales, productivity and service quality. ...
Posted
2 days ago

International Eye Cataract Retina Centre

Singapore

Posted
a day ago

Singapore

  • • Collaborate with the Quality Assurance Specialist to implement process improvements and support training initiatives.
  • • Provide feedback to the team lead regarding recurring challenges and opportunities for improving processes.
  • • Maintain accurate and up-to-date records of operations activities and provide administrative support to the team. ...
Posted
a day ago

Singapore

  • Update and maintain customer records accurately in the CRM system after each interaction
  • Reference internal knowledge bases and standard operating procedures to ensure consistent and correct responses
  • Meet individual performance targets including call handling time, quality scores, and customer satisfaction ratings ...
Posted
20 hours ago

INTERNATIONAL EYE CATARACT RETINA CENTRE PTE. LTD.

Singapore

  • Identify and escalate unresolved issues to supervisors promptly
  • Collaborate with colleagues to resolve patient-related issues efficiently
  • Provide patients with accurate information about products and services ...
Posted
19 hours ago

Singapore

Posted
3 days ago

Singapore

Posted
6 days ago

Singapore

  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • Positive work culture that enables your future ...
Posted
6 days ago

Singapore

  • Any administrative tasking as assigned by the Service Quality Manager.
  • Minimum 1 year of call centre/customer service experience.
  • Minimum Nitec qualification. ...
Posted
6 days ago

Hong Kong

  • 中五或中學文憑試以上程度
  • 有志於服務長者及參與社會企業,經驗不拘,協會將提供完善及專業入職後培訓
  • 對工作有熱誠、態度積極,具有團隊合作精神 ...
Posted
24 days ago

Pasir Ris

Posted
7 days ago

Singapore

Posted
7 days ago

Singapore

  • Provide administrative support in the Call Centre
  • Cover the Team Managers' duties and shift where necessary
  • Any other ad-hoc tasks that may be assigned by the management ...
Posted
7 days ago

Singapore

  • Coordinate with Operations and other departments to resolve customer issues and queries promptly
  • Recommend improvements to procedures, systems, and services to enhance efficiency and customer satisfaction
  • O level and above ...
Posted
8 days ago

Bandar Sunway

Posted
8 days ago

Enzo Consortium Health House Sdn Bhd

WFH
Posted
12 days ago

REVUP PROSERVICES PTE. LTD.

Downtown Core

Posted
24 days ago

MANDAI RESORTS PTE. LTD.

Woodlands

Posted
24 days ago

REVUP PROSERVICES PTE. LTD.

Singapore

  • Maintain accurate customer records and update internal systems.
  • Escalate complex cases to the relevant departments when necessary.
  • Deliver a positive customer experience while meeting service standards. ...
Posted
24 days ago

Billmount Sdn Bhd

KL City

  • · Collect payments from delinquent customers.
  • · Call customers using all approved methods of communication.
  • · On overdue accounts and amount currently owed. ...
Posted
24 days ago

Outram

Posted
18 days ago

Outram

Posted
18 days ago

Agensi Pekerjaan A S K Resources Sdn Bhd

  • Escalate complex cases according to established procedures
  • Maintain accurate records of customer interactions and call activities
  • Assist in preparing daily and monthly operational reports ...
Posted
24 days ago

Billmount Sdn Bhd

KL City

  • · Collect payments from delinquent customers.
  • · Call customers using all approved methods of communication.
  • · On overdue accounts and amount currently owed. ...
Posted
24 days ago

Changi

Posted
20 days ago

Woodlands

  • Provide ongoing feedback, performance reviews, and support for professional growth and improvement.
  • Ensure all guest requests, inquiries, and complaints are handled promptly, accurately, and with empathy.
  • Maintain efficient workflows and call routing procedures, while optimizing staff scheduling to meet operational demands. ...
Posted
25 days ago
  • Monitor daily call centre performance, including call volume, productivity, conversion/recovery performance, attendance and service levels.
  • Analyse performance reports and identify areas for improvement.
  • Develop and implement strategies to improve team productivity, call quality and overall operational efficiency. ...
Posted
15 days ago