300+ Bank Call Center Jobs in Malaysia | Job Vacancies | September 2026 | Ricebowl

Showing 380 jobs results for "bank call center"
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Singapore

  • Create or update customer interactions accurately within CRM to keep track of customers’ enquiries and history.
  • Providing feedback on behalf of customers on the effectiveness and soundness of policies and procedures.
  • To meet the productivity components on both individual and team level (AHT, TPH, SL targets) ...
Posted
9 days ago

Agensi Pekerjaan A S K Resources Sdn Bhd

  • Escalate complex cases according to established procedures
  • Maintain accurate records of customer interactions and call activities
  • Assist in preparing daily and monthly operational reports ...
Posted
a month ago

Billmount Sdn Bhd

KL City

  • · Collect payments from delinquent customers.
  • · Call customers using all approved methods of communication.
  • · On overdue accounts and amount currently owed. ...
Posted
a month ago
  • Monitor daily call centre performance, including call volume, productivity, conversion/recovery performance, attendance and service levels.
  • Analyse performance reports and identify areas for improvement.
  • Develop and implement strategies to improve team productivity, call quality and overall operational efficiency. ...
Posted
17 days ago

Serangoon

Posted
17 days ago

Singapore

Posted
17 days ago

Bukit Merah

Posted
17 days ago

Outram

Posted
17 days ago

Ang Mo Kio

Posted
17 days ago

Singapore

Posted
17 days ago

Woodlands

  • Provide ongoing feedback, performance reviews, and support for professional growth and improvement.
  • Ensure all guest requests, inquiries, and complaints are handled promptly, accurately, and with empathy.
  • Maintain efficient workflows and call routing procedures, while optimizing staff scheduling to meet operational demands. ...
Posted
a month ago

Singapore

Posted
17 days ago

Singapore

  • Consistently deliver excellent quality service to customers to achieve total customer satisfaction
  • Solicit customers' feedback and identify problem trends for improvement actions
  • 5 working days per week - 4 weekdays 1 weekend ...
Posted
17 days ago

Singapore

  • Registration of Patrons for casino events, tournaments and promotions.
  • Process redemption of casino offers such as room, birthday and other promotions.
  • Ensure that Patrons’ information, preferences and tier entitlements have been maintained and recorded accurately. ...
Posted
13 days ago

Singapore

  • Able to commit for 3 months.
  • We are hiring under Recruit Express headcount and you will be deployed to:
  • Working Location: Jurong ...
Posted
3 days ago

Singapore

  • • Support the execution of daily channel operations, ensuring smooth handling of inquiries, escalations, and issue resolutions.
  • • Act as the first point of contact for channel-related issues, ensuring timely resolution and escalation when necessary. Develop responses for clearance with ServiceSG’s Service Transformation & Planning Team.
  • • Troubleshoot operational problems, document cleared responses, and maintain a knowledge base for future reference. ...
Posted
3 days ago

Singapore

  • • 2:30pm - 11:30pm
  • Responsibilities:
  • • Support the execution of daily channel operations, ensuring smooth handling of inquiries, escalations, and issue resolutions. ...
Posted
2 days ago

Singapore

  • Monitor KPIs & prepare reports, including service levels, productivity, case status and operational dashboards.
  • Coordinate with clients, vendors and stakeholders to support smooth operations and drive service improvements.
  • Minimum A Level/Diploma, with 2–3 years of relevant Contact Centre / Customer Service experience. ...
Posted
2 days ago

Singapore

  • • Collaborate with the Quality Assurance Specialist to implement process improvements and support training initiatives.
  • • Provide feedback to the team lead regarding recurring challenges and opportunities for improving processes.
  • • Maintain accurate and up-to-date records of operations activities and provide administrative support to the team. ...
Posted
a day ago

Singapore

  • • Collaborate with the Quality Assurance Specialist to implement process improvements and support training initiatives.
  • • Provide feedback to the team lead regarding recurring challenges and opportunities for improving processes.
  • • Maintain accurate and up-to-date records of operations activities and provide administrative support to the team. ...
Posted
12 hours ago

Singapore

  • Able to commit for 3 months.
  • We are hiring under Recruit Express headcount and you will be deployed to:
  • Working Location: Jurong ...
Posted
4 days ago

Singapore

  • What You'll Do:️ Provide timely technical support for hardware, software, and network issues Troubleshoot and resolve incidents through phone, email, or in-person interactions Document issues and solutions accurately in the ticketing system Escalate complex problems to relevant teams as needed Assist users with onboarding and access requests️ Monitor system performance and report recurring issues
  • What We're Looking For: Strong customer service skills and a collaborative attitude Experience with IT support or help desk environments Familiarity with Windows/Mac OS, MS Office Suite, and common business applications Excellent communication skills (verbal & written) Analytical thinker with attention to detail
  • Eager to deliver exceptional IT support? Apply now and be part of our dynamic team!
Posted
4 days ago

Singapore

  • Conduct refresher training where necessary
  • Conduct training for Team Leaders on transaction monitoring.
  • Recommend appropriate training, tools, and develop methods to ensure superior service delivery. ...
Posted
4 days ago

Singapore

  • Able to commit for 3 months.
  • We are hiring under Recruit Express headcount and you will be deployed to:
  • Working Location: Jurong ...
Posted
5 days ago

Singapore

  • Facilitate operational review meetings and governance discussions
  • Identify operational risks, issues and dependencies and drive timely resolution
  • Coordinate activities across Collection Operations, Establishment Strategy & Engagement, Validation & Data Assurance, Quality & Compliance, Training & Capability Development, Inbound Operations and Ops Intelligence ...
Posted
5 days ago

Singapore

  • Provide clear explanations and take ownership of issues through effective follow-up and resolution.
  • Accurately document all interactions in the designated case management system.
  • Maintain high standards of communication, empathy, and professionalism in every interaction with Members of Public. ...
Posted
7 days ago

MANDAI RESORTS PTE. LTD.

Singapore

  • Assist with room reservations, restaurant bookings, spa appointments, and transportation arrangements as needed.
  • Handle minor complaints or concerns with empathy and escalate issues when appropriate to ensure guest satisfaction.
  • Maintain detailed logs of calls, requests, and resolutions using property management systems. ...
Posted
a month ago

Singapore

  • Provide ongoing feedback, performance reviews, and support for professional growth and improvement.
  • Ensure all guest requests, inquiries, and complaints are handled promptly, accurately, and with empathy.
  • Maintain efficient workflows and call routing procedures, while optimizing staff scheduling to meet operational demands. ...
Posted
a month ago

Singapore

  • min. Higher Nitec/ Diploma in any disciplines
  • No experience needed as training is provided
  • Excellent interpersonal and communication skills ...
Posted
8 days ago

Geylang

Posted
25 days ago