300+ Bank Call Center Jobs in Malaysia | Job Vacancies | September 2026 | Ricebowl
Showing 331 jobs results for
"bank call center"
MYR6,000 - MYR6,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Coordinate with technical teams to ensure smooth onboarding and integration of payment solutions.
- Lead strategic business reviews, performance reports, and partnership growth plans.
- Stay updated on regulatory changesandcompliance issues in online gaming and payments. ...
Posted
9 days ago
MYR7,800 - MYR8,500 Per Month
WFH • Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
Be an early applicant!
Posted
9 hours ago
MYR7,800 - MYR8,500 Per Month
WFH • Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
Posted
9 hours ago
MYR1,700 - MYR1,900 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Provide accurate information and suitable solutions to customers
- Deliver excellent customer service and telephone etiquette
- Ensure compliance with company procedures and responsibilities ...
Posted
a month ago
MYR2,000 - MYR5,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
Posted
14 days ago
MYR2,800 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- For escalated cases, monitor progress according to the process and follow through until the case is closed — take end-to-end ownership of every case, regardless of issue type.
- Conduct customer satisfaction (CSAT) call-back surveys according to the schedule and quota assigned by management, and complete valid questionnaires on time.
- Apply empathy and de-escalation techniques to calm and reassure customers, maintaining a professional and courteous manner at all times.full time position also available ...
Posted
3 days ago
MYR2,000 - MYR2,400 Per Month
Pandan Indah, Selangor
Near Train Station
- Call the targeted clients' if they qualify for the promotion and campaign
- Make outbound calls using provided lists
- Introduce customers to company products, services, and promotions ...
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Posted
2 months ago
MYR3,500 - MYR5,000 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Maintain a high level of professionalism and customer satisfaction.
- Handle customer enquiries, complaints, and requests.
- Provide professional and timely solutions to customers. ...
Posted
a month ago
MYR2,000 - MYR2,200 Per Month
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
- Follow up with potential customers and maintain regular communication.
- Arrange and confirm customer appointments or consultations
- Record customer information, call outcomes, follow-up status and appointment details accurately. ...
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Posted
14 days ago
MYR1,000 - MYR1,300 Per Month
Fresh Graduates
Near Train Station
- Accurately record customer interactions, sales progress, and relevant data into the call center software system, ensuring data integrity for reporting and analysis.
- Collaborate with the sales team to share insights on customer needs and market trends, contributing to the development of effective sales strategies.
- Adhere to company scripts and guidelines while demonstrating adaptability to individual customer needs and conversational flow. ...
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Posted
a month ago
MYR8,000 - MYR10,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Strong attention to detail, judgment, analytical, and decision-making skills.
- Good understanding of Japanese culture, online trends, and digital platforms.
- Able to work independently and effectively in a fast-paced, high-pressure BPO environment. ...
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Posted
4 days ago
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Achieve individual and team sales targets and performance indicators.
- Process customer orders, payments, returns, and service requests accurately.
- Handle customer complaints and provide effective resolutions while maintaining a positive customer experience. ...
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Posted
2 months ago
MYR2,100 - MYR2,600 Per Hour
Fresh Graduates
- Maintain accurate documentation of system configurations, monitoring procedures, and incident logs.
- Collaborate with IT and operational teams to implement and refine monitoring strategies and tools.
- Assist in the testing and deployment of new monitoring solutions and updates. ...
Posted
13 days ago
MYR3,500 - MYR5,500 Per Month
+Additional Compensation
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Exceed KPIs: Deliver 150+ connected calls/week, maintain 1 hour of talk time/day.
- Pioneer new strategies: Use Gen AI tools to optimize sales pitches and client engagement.
- Drive revenue growthbyconverting leads into long-term clients via phone and WhatsApp. ...
Posted
15 days ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Perform other on and off telephone tasks including but not limited to taking messages, call transfer and hold, providing call backs and follow up calls; reporting and respond in a timely manner to ensure customer satisfaction.
- You are to participate in customer on-boarding including but not limited to Claims on boarding; survey calls etc.
- Proactively recover service lapses to promote customers’ loyalty. ...
Posted
a month ago
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Achieve individual and team sales targets and performance indicators.
- Process customer orders, payments, returns, and service requests accurately.
- Handle customer complaints and provide effective resolutions while maintaining a positive customer experience. ...
Posted
2 months ago
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Achieve individual and team sales targets and performance indicators.
- Process customer orders, payments, returns, and service requests accurately.
- Handle customer complaints and provide effective resolutions while maintaining a positive customer experience. ...
Posted
2 months ago
MYR3,500 - MYR5,500 Per Month
+Additional Compensation
KL City, WP Kuala Lumpur
Near Train Station
- Exceed KPIs: Deliver 150+ connected calls/week, maintain 1 hour of talk time/day.
- Pioneer new strategies: Use Gen Al tools to optimize sales pitches and client engagement.
- Drive revenue growth by converting leads into long-term clients via phone and WhatsApp. ...
Posted
16 days ago
Sales / Business Development Executive
MYR2,800 - MYR4,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Proposal & Bid Management: Collaborate with internal ISO technical consultants to draft comprehensive scope-of-work documents, technical proposals, and commercial quotations.
- Commercial Negotiation: Navigate complex B2B buying cycles, overcome executive objections, negotiate contract terms, and secure final sign-offs.
- Deal Closing: Drive sales opportunities through structured follow-ups to maintain momentum and achieve monthly/quarterly revenue targets. ...
Be an early applicant!
Posted
3 hours ago
Up to MYR4,500 Per Month
Near Train Station
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests. ...
Posted
a month ago
Up to MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Follow up with potential and existing customers to generate sales opportunities and ensure customer satisfaction.
- Resolve customer enquiries, complaints, and issues promptly while delivering excellent customer service.
- Process customer orders, applications, and service requests accurately and efficiently. ...
Posted
a month ago
Up to MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes
- Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
- Provide a high level of professionalism and competent customer service ...
Posted
a month ago
MYR3,000 - MYR6,000 Per Month
+Additional Compensation
KL City, WP Kuala Lumpur
Near Train Station
- Performance Excellence: Consistently meet and exceed KPIs, including:
- Achieving 150+ connected calls per week.
- Maintaining a minimum of 1 hour of quality talk time daily. ...
Posted
13 days ago
MYR3,000 - MYR6,000 Per Month
+Additional Compensation
KL City, WP Kuala Lumpur
Near Train Station
- Performance Excellence: Consistently meet and exceed KPIs, including:
- Achieving 150+ connected calls per week.
- Maintaining a minimum of 1 hour of quality talk time daily. ...
Posted
13 days ago
MYR2,000 - MYR3,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- To assist in driving new and dynamic CRM programs and initiatives for our existing and new members that build customer engagement and loyalty to increase repeat purchases, account retention and renewals.
- To execute and perform any task or assignment that may be assigned by the superior.
- To supervise the customer service team in ensuring high level of customer service standard in attending to customer enquiries, complaints, membership, etc., as according to the standard workflow and procedures. ...
Posted
a month ago
Up to MYR3,600 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Assist customers with banking products and services enquiries.
- Manage customer complaints, follow up on cases, and escalate issues when required.
- Update customer information accurately in relevant systems. ...
Posted
a month ago
Customer Service Executive
MYR3,000 - MYR6,000 Per Month
WFH • Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Verify customer information and ensure transactions are processed correctly.
- Maintain good relationships with existing customers by providing continuous support and assistance.
- Follow up with customers regularly to ensure their issues are resolved and improve customer satisfaction. ...
Posted
6 days ago
MYR2,800 - MYR3,500 Per Month
+Additional Compensation
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle difficult and sensitive conversations professionally while maintaining a calm and solution-focused approach.
- Maintain accurate records of customer inreractions, case updates, repayment arrangements, and payment details in the internal system.
- Verify customer identities and contact information in accordance with approved verification procedures. ...
Posted
9 days ago
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Maintain quotation, sample, approval, complaint and customer-contact histories.
- Support account growth by identifying repeat orders, inactive accounts and new product opportunities.
- Communicate delays or risks early and propose practical recovery actions. ...
Posted
5 days ago
MYR6,000 - MYR6,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Coordinate with technical teams to ensure smooth onboarding and integration of payment solutions.
- Lead strategic business reviews, performance reports, and partnership growth plans.
- Stay updated on regulatory changesandcompliance issues in online gaming and payments. ...
Be an early applicant!
Posted
9 days ago