400+ Bank Call Center Jobs in Malaysia | Job Vacancies | August 2026 | Ricebowl
Showing 415 jobs results for
"bank call center"
Chat Available
MYR2,000 - MYR2,400 Per Month
Pandan Indah, Selangor
Near Train Station
- Call the targeted clients' if they qualify for the promotion and campaign
- Make outbound calls using provided lists
- Introduce customers to company products, services, and promotions ...
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Posted
3 hours ago
Chat Available
Central Reservation Supervisor (Call Center Department)
Up to MYR2,300 Per Month
- Ensure smooth reservation processes and customer service standards.
- Able to work on shifts.
- Possess own transportation. ...
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Posted
4 hours ago
Chat Available
MYR3,000 - MYR3,300 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Record customer interactions and maintain accurate case details.
- Escalate complex issues to the relevant department when required.
- Ensure excellent customer service experience and meet performance targets. ...
Posted
21 days ago
Chat Available
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Achieve individual and team sales targets and performance indicators.
- Process customer orders, payments, returns, and service requests accurately.
- Handle customer complaints and provide effective resolutions while maintaining a positive customer experience. ...
Be an early applicant!
Posted
7 days ago
Chat Available
Japanese Content Moderator (Urgent Hiring)
MYR6,000 - MYR9,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Conduct quality audits on moderated content and verify the accuracy of decisions prior to publication or escalation.
- Identify, document, and escalate policy violations, high-risk cases, and emerging content trends to the appropriate internal stakeholders.
- Ensure all moderation activities comply with Service Level Agreements (SLAs), quality standards, and operational KPIs. ...
Posted
3 days ago
Chat Available
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Achieve individual and team sales targets and performance indicators.
- Process customer orders, payments, returns, and service requests accurately.
- Handle customer complaints and provide effective resolutions while maintaining a positive customer experience. ...
Be an early applicant!
Posted
7 days ago
Chat Available
MYR3,000 - MYR4,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- To update & record calls record in dedicated system.
- To provide accurate information, resolving issues promptly, and contributing to customer satisfaction
- To handle inbound and outbound customer calls. ...
Posted
7 days ago
Chat Available
MYR2,600 - MYR3,900 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Identify and escalate complex cases to L2/L3 teams
- Maintain proper ticket documentation and categorization
- Meet operational KPIs, including SLA, AHT, and productivity targets ...
Posted
22 days ago
Chat Available
Business Payment Solutions (Inbound Leads)
MYR2,500 - MYR3,000 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Develop your commercial acumen by working in a fast-paced environment that provides exposure to B2B sales and client relationship management.
- Engage confidently with stakeholders across various levels of an organisation, with opportunities to interact with senior management and key decision-makers.
- Maintain accurate customer interactions and pipeline updates within our CRM system
Posted
3 days ago
Chat Available
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Achieve individual and team sales targets and performance indicators.
- Process customer orders, payments, returns, and service requests accurately.
- Handle customer complaints and provide effective resolutions while maintaining a positive customer experience. ...
Be an early applicant!
Posted
7 days ago
Call Centre Quality Assurance (Cantonese Speaker)
MYR3,500 - MYR4,200 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- 8:00am - 6:00pm
- Monday - Friday*Note: Working hours are subject to change based on business and operational requirements
- Basic: RM3,500 – RM4,200 ...
Posted
2 hours ago
Chat Available
PJ Customer Service / (Call Center) on Site 9-6pm
MYR2,500 - MYR4,500 Per Month
Near Train Station
- Consistently meet and exceed individual and team sales targets.
- Develop and execute effective telesales strategies to maximize results.
- Sales Outreach: ...
Posted
2 days ago
Chat Available
MYR3,000 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Resolve customer technical issues in a timely & professional manner
- Data collect/analysing
Posted
2 hours ago
Chat Available
MYR2,600 - MYR3,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Basic transaction status updates
- Account-related guidance and FAQs
- Adhere strictly to established SOPs, workflows, and communication scripts to ensure consistent service quality. ...
Posted
22 days ago
Chat Available
Customer Service Executive
Up to MYR5,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Follow up on customer feedback, requests, and complaints, and liaise with internal teams such as Operations, IT, and Risk Control when required.
- Maintain accurate records of customer interactions and support cases.
- Support continuous improvement of customer service processes and knowledge base. ...
Posted
2 days ago
Chat Available
Customer Service Representative
MYR2,500 - MYR2,800 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Liaising with Clinic assistance/doctors/specialist
- Coordinate and dispatch ambulance services when required
- Handle customer concerns and ensure excellent patient support experience ...
Posted
5 days ago
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Ensure compliance with regulatory reporting requirements.
- Establish and enhance AML / KYC / CDD / EDD frameworks.
- Develop risk-based AML policies and procedures. ...
Be an early applicant!
Posted
16 days ago
Chat Available
Call Center Operations Executive
MYR2,500 - MYR3,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Process customer bookings, payments, cancellations, refunds, and registrations accurately.
- Handle customer complaints, requests, and feedback effectively, ensuring timely resolution or escalation to the relevant department when necessary.
- Collaborate with the Operations, Events, Marketing, and Sales teams to ensure seamless service delivery and successful event execution. ...
Posted
2 days ago
Chat Available
Customer Support (Night Shift) - Mandarin Speakers
MYR4,500 - MYR5,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- • Review attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.
- • Respond to inbound customer email inquiries in a timely, professional, and efficient manner using agreed-upon procedures.
- • Clarify customer requirements; probe for understanding by thoroughly reading tickets and use decision-support tools and resources to appropriately provide resolution to the customer.
Posted
a day ago
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Lead global business development across:
- Digital financial services.
- Technology-enabled business solutions. ...
Be an early applicant!
Posted
16 days ago
Internship For Human Resource (Recruitment)
MYR800 - MYR1,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Support new employee orientation and induction.
- Update HR trackers and reports.
- Assist in compiling recruitment and HR statistics. ...
Posted
2 hours ago
Chat Available
MYR10 - MYR15 Per Hour
Fresh Graduates
Near Train Station
- For escalated cases, monitor progress according to the process and follow through until the case is closed — take end-to-end ownership of every case, regardless of issue type.
- Conduct customer satisfaction (CSAT) call-back surveys according to the schedule and quota assigned by management, and complete valid questionnaires on time.
- Apply empathy and de-escalation techniques to calm and reassure customers, maintaining a professional and courteous manner at all times.full time position also available ...
Posted
4 days ago
Chat Available
MYR30,000 - MYR60,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Oversee day-to-day business operations across all departments.
- Ensure operational readiness to support regional business expansion.
- Lead the operational management of the brokerage business, including: ...
Posted
16 days ago
Call Centre Agent / Customer Service Representative
MYR2,150 - MYR3,300 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Are okay with rotating shifts including weekends (because telcos don't sleep, and neither do customer issues).
- Can start soon (immediate joiners move to the front of the queue)
- You're a great fit if you… ...
Posted
7 days ago
Chat Available
MYR8,000 - MYR15,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- System errors
- High latency issues
- Service disconnections ...
Posted
18 days ago
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Facilitate training on new procedures and reinforce consistent practices to uphold service quality.
- Supervise the escalation teams (around 10 head counts in a team) daily functions, ensuring punctuality and compliance with organizational standards.
- Handle critical customer issues involving bookings, cancellations, and refunds, delivering timely and considerate resolutions. ...
Be an early applicant!
Posted
14 days ago
Chat Available
MYR3,000 - MYR3,001 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Record and update customer information and call details accurately in the system.
- Escalate complex or unresolved issues to the appropriate department for further action.
- Maintain high standards of customer satisfaction and service quality metrics (e.g., call handling time, first call resolution, and customer feedback). ...
Posted
21 days ago
Chat Available
Call Sales Executive (Digital / Telesales)
MYR4,500 - MYR6,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Follow up consistently on warm and cold leads provided by the company
- Achieve individual and team-based sales targets
- Customer Engagement ...
Posted
2 hours ago
Chat Available
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Achieve individual and team sales targets and performance indicators.
- Process customer orders, payments, returns, and service requests accurately.
- Handle customer complaints and provide effective resolutions while maintaining a positive customer experience. ...
Be an early applicant!
Posted
7 days ago
MYR1,900 - MYR2,200 Per Month
- Help at cashier when needed.
- Prepare ingredients and food.
- Keep kitchen clean and safe. ...
Posted
2 months ago