400+ Bank Call Center Jobs in Malaysia | Job Vacancies | July 2026 | Ricebowl
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JTE RECRUIT PTE. LTD.
Undisclosed
KL City
- Oversee collections performance, recovery rates and ageing debt management.
- Monitor and report on operational and commercial KPIs.
- Coach and develop team members to build a high-performance culture. ...
Posted
a month ago
JEV Management & Trading
MYR8,000 - MYR10,000 Per Month
- Monitor and analyze operational metrics including Service Level, Average Speed of Answer (ASA), Average Handle Time (AHT), Occupancy, First Call Resolution (FCR), and Customer Satisfaction (CSAT).
- Identify and implement process improvements to enhance operational efficiency and service performance.
- Drive initiatives that improve productivity, customer experience, and operational effectiveness. ...
Posted
11 days ago
Undisclosed
KL City
- Validate accuracy and transparency of performance reporting provided by the vendor.
- Identify performance gaps and ensure corrective action plans are implemented.
- Conduct regular operational reviews with the vendor’s leadership team. ...
Posted
a month ago
Interpreter – Call Center - Healthcare - Public Services Interpreter – Call Center - Healthcare - Public Services
Manpower Staffing Services (Malaysia) Sdn Bhd
SGD3,500 - SGD4,500 Per Month
Singapore
- Apply correct industry-specific terminology and follow standard procedures across multiple sectors.
- Interpret conversations of varying complexity in areas such as healthcare, government, insurance, finance, utilities, travel, emergency services (911), law enforcement, legal settings, and business.
- Responsibilities:
Posted
14 days ago
MYR1,700 - MYR1,700 Per Month
KL City
- Parental leave
- Professional development
- Qualifications & experience ...
Posted
a month ago
Undisclosed
KL City
- Validate accuracy and transparency of performance reporting provided by the vendor
- Identify performance gaps and ensure corrective action plans are implemented
- Conduct regular operational reviews with the vendor’s leadership team ...
Posted
a month ago
MYR1,700 - MYR1,700 Per Month
KL City
- Parental leave
- Professional development
- Qualifications & experience ...
Posted
a month ago
Undisclosed
Damansara Jaya
- Validate accuracy and transparency of performance reporting provided by the vendor.
- Identify performance gaps and ensure corrective action plans are implemented.
- Conduct regular operational reviews with the vendor’s leadership team. ...
Posted
a month ago
SGD2,500 - SGD2,500 Per Month
Singapore
- Gather customer feedback and identify trends for continuous improvement
- Drop your resume and contact us to follow-up, or send your resume to [email protected] or wa.me/85149149
- Only shortlisted candidates will be contacted ...
Posted
a month ago
Enzo Consortium Health House Sdn Bhd
Enzo Consortium Health House Sdn Bhd
Enzo Consortium Health House Sdn Bhd
Undisclosed
KL City
- Develop training modules and SOPs for call center agents specific to Meet & Greet offerings and protocols.
- Work with key service partners and internal operations teams to streamline processes and improve guest experience.
- Support and drive initiatives to streamline processes, reduce costs, and enhance productivity across ALLWAYS locations. ...
Posted
19 days ago
Customer Service (Call Center) (Beauty - Wellness) Central Customer Service (Call Center) (Beauty - Wellness) Central
SWIFT SEARCH GLOBAL PTE. LTD.
SGD3,000 - SGD3,000 Per Month
Singapore
- Provide professional customer service and recommend suitable services and promotions.
- Follow up on customer feedback and resolve issues promptly.
- Maintain accurate customer records and administrative documentation.. ...
Posted
19 days ago
Undisclosed
KL City
- Drive performance management, talent development, leadership coaching, and organizational effectiveness initiatives.
- Lead change management and continuous improvement efforts, including organizational transformation and restructuring projects.
- Leverage HR analytics and insights to support decision-making and measure the effectiveness of HR initiatives. ...
Posted
a month ago
JG SINGAPORE PTE. LTD.
SGD3,000 - SGD3,000 Per Month
Singapore
- Provide customers with accurate information on services, promotions, and treatment packages to facilitate informed decisions
- Follow up professionally and promptly on customer feedback and complaints to resolve issues and enhance service quality
- Support outlet operations by maximizing appointment bookings and improving customer retention rates ...
Posted
a month ago
ETHOZ PROTECT PTE. LTD.
SGD2,200 - SGD2,200 Per Month
Singapore
- Any others duties as assigned.
- Secondary School/O Level, Professional Certificate/NiTEC or equivalent.
- At least 1 year experience in call center or customer service environment ...
Posted
a month ago
JEV Management & Trading
MYR8,000 - MYR10,000 Per Month
- Monitor and analyze operational metrics including Service Level, Average Speed of Answer (ASA), Average Handle Time (AHT), Occupancy, First Call Resolution (FCR), and Customer Satisfaction (CSAT).
- Identify and implement process improvements to enhance operational efficiency and service performance.
- Drive initiatives that improve productivity, customer experience, and operational effectiveness. ...
Posted
a month ago
Adecco Personnel Pte Ltd
SGD2,600 - SGD4,000 Per Month
Central
- Ability to understand customers’ needs and provide appropriate solutions and attention
- Identify cross-sell opportunities during customer interaction
- Consistently deliver excellent quality service to our customers to achieve total customer satisfaction ...
Posted
7 days ago
MYR8,000 - MYR10,000 Per Month
- Monitor and analyze operational metrics including Service Level, Average Speed of Answer (ASA), Average Handle Time (AHT), Occupancy, First Call Resolution (FCR), and Customer Satisfaction (CSAT).
- Identify and implement process improvements to enhance operational efficiency and service performance.
- Drive initiatives that improve productivity, customer experience, and operational effectiveness. ...
Posted
15 days ago
ADECCO PERSONNEL PTE LTD
SGD2,600 - SGD2,600 Per Month
Singapore
- Ability to understand customers’ needs and provide appropriate solutions and attention
- Identify cross-sell opportunities during customer interaction
- Consistently deliver excellent quality service to our customers to achieve total customer satisfaction ...
Posted
8 days ago
ADECCO PERSONNEL PTE LTD
MYR3,500 - MYR4,000 Per Month
KL City
- Troubleshoot client products as needed to resolve each call the first time
- Meet metrics such as First Call Resolution, Conversion Rates, Net Promoter Score, and New Sales
- Demonstrate extraordinary interpersonal skills and the ability to thrive, multi-task, and prioritize in a high-volume, dynamic environment ...
Posted
25 days ago
SGD2,100 - SGD2,100 Per Month
Singapore
- Responsibilities:
- Handle inbound calls relating to govt payout and benefits Training provided
- Requirements: ...
Posted
12 days ago
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