Job Requirements:1. Comfortable with using computerapplications and tools.2. Background in customer-facingroles (front or backend) is preferred.
Job Role and Responsibilities:- Achieve set Customer Centertargets (KPIs) while upholding service quality.- Ensure accuracy and compliance forcustomer requests.- Promote the Bank's products andservices through cross-selling.- Assist customers in transitioningto the Bank's digital platform based on their preferences.- Uphold professional standards wheninteracting with customers- Demonstrate flexibility in workdeployment as needed.- Assist Operations in managingcustomer requests and transactional follow-ups.- On the job training will beprovided.