Establishing Rapport With Clients

Communication Skill

Product Knowledge ...

Able to diagnose problem of the vehicle

Possess good communication skill

Able to handle written job reporting ...

Technical Support: Provide comprehensive technical support to customers regarding commercial vehicles. Respond to inquiries, troubleshoot, and resolve technical problems efficiently and effectively.

Warranty Processing: Handle vehicle warranty claims and ensure compliance with warranty policies and procedures. Coordinate with relevant departments to expedite claim approvals and ensure customer satisfaction.

Training and Education: Conduct training sessions for customers and internal staff on brand vehicle technology, maintenance procedures, and warranty-related processes. Ensure participants have a thorough understanding of the vehicles and warranty coverage. ...

Basic vehicle car maintenance

Perform Routine Maintenance

Basic tools knowledge ...

Customer Relationship Management

Establishing Rapport With Clients

Closing Deals ...

Setting up partner selection interviews & translate for committee & candidates.

Follow up & complete applications & checklists for new partner setting up

Maintain close contact with the dealers

Overall management of dealer store delivery work

Competitor policy monitoring and report

To create and improvise the assessment materials strictly according to the learning outcomes.

To mark the assessment and key in the marks on time.

To report to the manager on the class and student progression, get feedback from the manager and improvise the class.

Fitting, examining, testing and servicing motor vehicle and motorcycle engines;

Replacing engine components or complete engines;

Fitting, examining, adjusting, dismantling, rebuilding and replacing defective parts of motor vehicles; ...

Performs opening and closing responsibilities.

Schedules appointments, answers phone and collects funds for services performed.

Conducting final inspection and vehicle handover. ...

Customer Service

Communication Skill

Work with Instructions ...

Sales Administration and Reporting:Prepare and submit accurate sales forecasts, reports, and other documentation in a timely manner.

Documenting Business Development Activities

Customer Relationship Management (CRM) Software

Test Drives: Perform test drives to verify vehicle performance and diagnose any issues that may not be evident during inspections or diagnostics.

Compliance and Safety: Adhere to safety protocols, environmental regulations, and quality standards to ensure a safe working environment and the delivery of high-quality automotive services.

Training and Development: Stay updated with advancements in automotive technology, participate in training programs, and continuously develop your technical skills and knowledge.

Assisting with any temporary tasks assigned by superiors or management.

Conscientious and responsible work ethic.

Gathering, analyzing, summarizing, and evaluating supplier information. ...

Selecting Supplier

Purchase Requisitions

Interact with Suppliers ...

Train and mentor assistant mechanics in identifying vehicle issues and conditions.