Build and strengthen HR capabilities and operating models to support the growth of our international offices, with an immediate focus on the USA and China.
Champion the employee experience across our manufacturing and retail workforce by designing people programmes that enhance engagement, productivity, safety, wellbeing, and operational excellence.
Drive HR transformation through technology, analytics, and process automation, enabling the People function to deliver greater strategic value and data-driven insights.
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Develop, implement, and continuously improve HR policies, procedures, governance frameworks, and ISO-related documentation to support organizational effectiveness.
Lead compensation, benefits, insurance, and employee welfare programs while ensuring accurate reporting and compliance with company policies.
Supervise and mentor HR & Administration team members, provide HR business partnering support to department heads, and prepare HR reports, analytics, and ad hoc projects as required by management.
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Filing & Compliance: Maintain audit-ready physical and digital financial filing systems.
Recruitment Assistance: Screen incoming resumes, schedule interview appointments, and maintain the applicant tracking database.
Onboarding & Offboarding: Assist with preparing onboarding packages for new hires, setting up personnel files, and collecting necessary employee documentation.
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System Integration: Work closely with technical teams to integrate ERP systems with other business applications.
Quality Assurance & Testing: Conduct thorough testing of ERP solutions to identify and resolve issues prior to go-live.
Training & Support: Conduct end-user training sessions to facilitate a smooth system transition and provide ongoing support for client queries and customization requests.
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Develop and execute sourcing strategies across multiple channels, including job portals, social media, employee referrals, networking and talent communities.
Identify and engage prospective talent ahead of hiring demand, building relationships that strengthen the organisation's future hiring capability.
Strengthen the organisation's employer branding through talent attraction initiatives and engagement activities.
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This role provides support to the Head of HR, while also having complete responsibility for its own tasks and project areas, in particular related to global projects and initiatives. Overall, it ensures that HR practices are delivered correctly for designated functions/departments the region, takes oversight of HR systems, owns HR data and supports of data privacy, analytics/dashboards, employee relations and performance management issues. Besides regional HR related work, this role actively participates in and contributes to designated global projects and/or initiatives.
Key Accountabilities
Act as Regional HR Business Partner for designated departments. This would include complete HR service delivery in the areas of talent management (recruitment, onboarding, performance management, operational compensation and benefits management, off boarding, HR policies & HRIS management etc.)
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Employee Experience: Partner with the global people operations team to continuously improve the full employee lifecycle, managing key processes such as contract renewals, reference checks, VOE issuance, and support for Shanghai Hukou applications.
Data Integrity & Audits: Conduct HR data audits, maintain physical personnel files (P-files), respond to general HR inquiries, and validate employee data within Workday.
Policy Maintenance: Update regional employee handbooks on the Company Intranet (Confluence) as policies evolve.
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