To work together with IT to liaise with vendors regarding computerized system, data-communication services and systems performance, for any software programs and hardwares required for organisation’s need.
To ensure reporting of data with respect to sales, production, inventories etc., are performed on timely basis to Top Management and relevant users from other departments for decision-making.
To act as back-up for MIS in generating daily reports during any absence from office.
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To work together with IT to liaise with vendors regarding computerized system, data-communication services and systems performance, for any software programs and hardwares required for organisation’s need.
To ensure reporting of data with respect to sales, production, inventories etc., are performed on timely basis to Top Management and relevant users from other departments for decision-making.
To act as back-up for MIS in generating daily reports during any absence from office.
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Manage the logistics schedule, coordinate deliveries, and work closely with the administrative team to ensure the correct items are prepared for delivery;
Contribute to the safety, cleanliness, and security of the warehouse. This includes ensuring proper storage and organization of goods and maintaining a clean and safe workspace;
Maintain accurate records of stock transactions and assist in record-keeping tasks related to stock management;
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Establish departmental objectives aligned with company strategy and ensure execution through clear action plans and performance tracking.
Monitor end-to-end order fulfilment processes, ensuring coordination with Supply Chain, Production, Logistics, and Quality teams for seamless execution.
Analyse customer service performance data, KPIs, and service gaps; prepare regular management reports with actionable insights.
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Prepare, update, and maintain HR documentation, including offer letters, confirmation letters, promotion letters, transfer letters, warning letters, resignation documents, memos, circulars, notices, policies, and SOPs.
Monitor employee probation, confirmation status, KPI, performance, attendance, and disciplinary records, including follow-up with Heads of Department where required.
Handle employee disciplinary matters and prepare relevant documentation such as warning letters and show-cause letters.
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