To promote and provide product intelligence to specifying bodies and authorities.
Only shortlisted candidates will be notified
Here in Ebara Pumps Malaysia Sdn Bhd, we highly value human resources. As a key player in the pumps industry with the aim to excel with our technical expertise, we welcome people who share the same goal to achieve great heights in personal and career development
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Act as a pre‑sales technical consultant, analyzing customer needs and recommending optimal solutions.Set up and conduct in‑house application evaluations using demo equipment; prepare reports and presentations for prospective clients.Collaborate with hardware and software engineering teams to configure solutions tailored to customer requirements.Monitor market trends, competitor offerings, and emerging technologies to ensure solutions remain competitive.Work with international suppliers (Europe, US, China) on sample evaluation methods.Provide on‑site training to distributors and customers.Support technical product presentations and application tasks locally and overseas.
Job requirementsBachelor’s Degree in Engineering (Electrical/Electronics or related) or Bachelor of Science in Physics.Candidates with semiconductor industry experience and knowledge of SAM are preferred.Fresh graduates (semiconductor/electronics background) are encouraged to apply.Strong communication, presentation, and negotiation skills.Self‑driven, customer‑oriented, and able to work independently.Proficiency in Mandarin communication is an advantage.Willingness to travel within Malaysia and overseas.Candidates with Mandarin communication skills will be preferred, as this will support the role requirements.
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Sustainability: Be part of a company committed to carbon neutrality by 2030 and a circular economy.
Culture: Thrive in a diverse, inclusive team where integrity and collaboration drive every decision.
An FAE (Field Application Engineer) is responsible for providing technical support and application expertise to customers throughout the pre- and post-sales process. The role bridges customers and internal teams by understanding customer requirements, delivering product demonstrations, supporting design-in activities, troubleshooting technical issues, and collaborating closely with sales, R&D, and product teams to ensure successful solutions and customer satisfaction.
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Identify and troubleshoot issues with equipment performance, calibration, or accuracy.
Diagnose and troubleshoot technical issues reported by customers. Conduct thorough root cause analysis to identify underlying problems and develop effective repair solutions.
Perform repair, maintenance, and replace defective components or parts using appropriate tools, equipment, and techniques.
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Degree in Electrical, Electronics Engineering, Control, Instrument or Mechatronics.
3 to 5 years of sales and application experience in Sensors, Laser Markers, Pneumatics and LM Guides, PLCs, HMIs, Servo/Motion Control Systems, Inverters and other related factory automation technologies etc.
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Quality Assurance: Ensure the design intent is correctly executed by the project and engineering teams.
Continuous Improvement: Prepare technical documentation (application notes, solution diagrams) and provide feedback to product teams for future enhancements.
Education: Bachelor’s degree in Electrical, Mechatronics, or Automation/Control Engineering.
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