Full lifecycle involvement — Support chatbot features end to end: problem framing, impact sizing, prioritization, system design, launch, and data-driven iteration.
Lead and own product initiatives for ShopeePay App & Growth, building scalable and impactful product features across user and transaction flows to drive acquisition and retention, while defining traffic allocation strategies to enable effective cross-selling of digital financial services.
Feature Engineering Pipeline: Design, build and maintain reliable feature engineering pipelines on Databricks and AWS for ingesting, transforming, validating and serving structured and unstructured data used by ML/AI workloads.
Experience with model evaluation for generative performance, and working knowledge of responsible AI, bias mitigation, and safety frameworks. Familiarity with vector databases and semantic search systems.
Detection Engineering Agent Development: Develop AI agents that assess data feasibility, propose candidate risk indicators and detection features, and support the translation of validated risks into actionable analytics and detection logic.