Implement and enhance knowledge base, retrieval-augmented generation, and memory-store solution components under approved architecture patterns to support scalable Generative AI, Machine Learning, Analytics and Agentic AI use cases.
To identify and perform problem management to reduce re-occurring issues/incidents. Present the root cause analysis to the right stakeholders and deliver the permanent fix (where applicable) within agreed time-frames and with quality.
Lead the implementation and operationalisation of knowledge base and retrieval-augmented generation solution stacks to support scalable GenAI and agentic use cases across business domains.