Implementation activities include system integration, test system build, installation, debug, provide user training, and start-up support.
Test performance characterization includes test coverage, programming/calibration functions, automation, repeatability, reliability, safety, ergonomics, and supportability.
Provide continuous improvement idea to growth factory supporting team.
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Monitor Field Technicians’ work schedules, job progress, attendance, and service completion status to ensure operational efficiency and service quality.
Ensure Fresh Calls are attended within the stipulated response times:
Calls received before 12:00 PM to be attended on the same working day.
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Create/maintaining an updated HR Knowledge database; a common repository for HR policies, Standard Operating Procedures (SOPs), letter templates, forms and tools to promote operational consistency.
Monitor regulatory changes and assess policy implications.
Coordinate with Legal, Risk, and Audit teams to ensure compliance.
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Liaise with sales promoters on all matters related to Company’s roadshows and exhibitions, transport and other claims. Prepare timely the sell-out quantities by units and value after each roadshow in excel file template to pass on to accounts. Provide monthly sales report of roadshow performance .
Coordinate promoters’ requests for testers and samples for outlets and maintaining a record of testers issued and monitor their replenishment
Monitor the sales order transactions by checking availability of stocks in Zuellig, and assist in the transfer of stocks to Zuellig if stocks are low. If stocks delivery to customer is unfulfilled initiate investigation why not delivered
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Identify the critical cost area and propose cost improvement to business units.
Evaluating previous budgets and expenditures to develop and implement future budgets.
Liaise with business units to provide insights into performance and efficiency to facilitate achievement of departmental Key Performance Indicators (KPI).
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Create regular performance reports, analyze key metrics, and provide actionable insights to stakeholders, demonstrating the impact of paid media activities.
Collaborate with cross-functional teams including IT, design, and analytics to improve paid media campaigns.
Stay up-to-date with industry trends and best practices in mobile app marketing and paid media strategies.
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Assist in general office administration, customer service, CRM updates, KPI tracking, device and payment collection, and coordination with customers, staff, and other departments to ensure smooth daily business operations.
Perform submission, activation, database updates, documentation, coordination, purchasing support, and other administrative duties as assigned by the management from time to time.
Copywriting & Content Creation: Support the preparation, setup, and optimization of content across various channels, including push notifications, EDMs, user journeys, social media, campaign landing pages, and educational articles
Data Analysis & Reporting: Support the team with assigned data analysis tasks. Prepare monthly marketing trend reports and weekly reports tracking the cost-effectiveness and efficiency of external collaborations
Budgeting & Invoicing: Manage the financial side of partnerships. Process vendor invoices and drawdowns, track monthly spend, and strictly monitor assigned budgets to prevent overspend
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Structural Planning: Conduct quarterly reviews of lead time profiles and recommend optimal Safety Stock levels to balance high service levels with working capital efficiency.
Inventory Programs: Enhance Supplier Managed Inventory (SMI), Vendor Managed Inventory (VMI), and Just-in-Time (JIT) frameworks to boost inventory turns.
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Oversee the planning, scheduling, and publishing of organic content across platforms, ensuring consistency in brand voice, quality, and timeliness.
Manage community engagement; monitoring comments, messages, and discussions, ensuring appropriate responses, escalation, and brand-safe interactions.
Lead social listening initiatives to track sentiment, narrative trends, and public conversations relevant to client brands, using insights to inform content and campaign direction.
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