Experienced in understanding end-to-end business processes, designing scalable digital solutions, coordinating with stakeholders, and working with development team in an Agile Scrum setup
Experienced in planning and coordinating solution rollouts/ go-lives, release roadmaps, as well as driving change management and user enablement in a structured manner
Strong analytical and problem-solving orientation; leadership and project management experience preferable...
Act as a key finance partner to internal and external stakeholders, providing financial insight, guidance, and support to business and finance teams, tax and audit consultants, while ensuring transparency and effective stakeholder communication
Drive strong governance, controls, and continuous process improvement, proactively identifying risks and issues, recommending solutions, ensuring compliance with relevant policies and standards, and maintaining high levels of accuracy, integrity, resilience, and deadline management.
5 years of financial planning & analysis, sales operations or compensation experience gained in a multi-national business in a complex, matrix environment in accordance with IFRS...
Automation & Efficiency: Identify opportunities to automate manual, recurring reporting workflows, optimizing legacy analytical pipelines to improve overall reporting speed and operational efficiency.
Cross-Functional Requirement Gathering: Partner with Business, Product, and Engineering teams to define reporting scope, translate complex business goals into scalable technical specs, and deliver reliable BI deliverables.
Root-Cause Investigation: Conduct thorough root-cause analysis on data discrepancies, unusual performance anomalies, and sales fluctuations, offering actionable findings and remediation steps to relevant stakeholders....
Gather, analyse, and document business requirements, functional requirements, business rules, user journeys, workflows, and system interactions.
Translate business needs into clear and structured documentation such as Business Requirement Documents, Functional Specification Documents, user stories, use cases, process flows, and requirement traceability matrices.
Assess current state and future state processes to identify gaps, improvement opportunities, risks, and solution requirements....
Cash Flow & Working Capital — Monitor Group cash position and working capital performance, including receivables ageing, collections and payment cycles, and flag funding requirements to management.
Cost Control & Operating Efficiency — Track headcount and operating expenditure against budget, analyse cost drivers across entities, and support cost optimisation and productivity initiatives.
Business Partnering — Work with department heads and country leads so budget ownership sits with the business....
Drive continuous self-development in the medical sales industry and DKSH's business practices, building subject matter expertise that supports evolving business development needs.
Administrative duties and coordination tasks as required.
The Business Analyst is a key contributor within the Business Development (BD) team, leveraging market research and data analytics to generate insights that strengthen DKSH's strategic growth in the medical sales industry....
Acquirer Communication: Communicate with acquirers, manage their expectations, and respond to queries to support favourable outcomes.
Status Monitoring & Reporting: Monitor chargeback status (win/loss) through to resolution and prepare accurate reports on volumes, outcomes, and root causes.
User Communications: Manage communications with users to handle chargeback cancellations and appeals professionally and in a customer-centric manner....