To ensure that all work meets company standards and is according to training given; all function paperwork must be accurate and complete, including catering requirements, guest preferences, booking supplements and payment details.
Complete all administrative activities promptly and accurately while complying with internal procedures, service standards, and regulatory requirements.
Demonstrate a masterful command and ability to use Sales Management Systems and, channel systems, Hotel property management systems and Revenue Management systems in order to make fact based decisions that makes commercial sense and will benefit the profitability and revenue growth of the hotel
NPI Material Execution: Manage material procurement and vendor execution to ensure component availability for new product introduction programs; coordinate directly with project and engineering teams on component execution and Return Material Authorizations (RMAs).
Answering inquiries by guest (email/phone/at the counter) and render reasonable assistance within the expectation of keeping with excellent hospitality standards.