Strong troubleshooting mindset, good organizational skills, and a willingness to learn.
We are seeking an enthusiastic IT Intern to join our team. This role offers hands-on experience in enterprise IT operations, desktop support, network maintenance, vendor coordination, and asset management. This placement will be at Gamuda Cove, Persiaran Cove Sentral, Bandar Gamuda Cove, 42700 Dengkil, Selangor, Malaysia.
User & Hardware Support- Assist in setting up and configuring workstations, monitors, POS devices, printers, andperipherals.- Provide Tier-1 support for basic PC, OS, and hardware troubleshooting.- Assist in testing, hardware health checks, and logging issues for senior engineers.Network & Site Operations- Conduct routine checks on site network and Wi-Fi connectivity, escalating outages promptly.- Help coordinate and track the physical movement of IT equipment across locations.Procurement & Vendor Support- Draft Purchase Requisitions (PRs) and gather quotations from IT vendors.- Track hardware orders, delivery schedules, and return/replacement processes.- Follow up on open service tickets with third-party vendors and site personnel.Asset Tracking & Documentation- Maintain up-to-date tracking spreadsheets for IT assets, hardware lifecycles, and open support issues.- Keep technical documentation, setup guides, and inventory records organized.- Prepare basic periodic reports for the infrastructure management team.
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