You will play an important role in ensuring that case records, appointments, referrals and operational processes are managed efficiently, enabling officers to deliver quality services to the community.
• Valuable exposure to Government and Social Service operations• Opportunity to support meaningful community and social programmes• Hands-on experience in case administration, stakeholder coordination and records management• Structured onboarding and supportive team environment• Potential opportunities for contract extension based on performance
• Support officers in the administration and coordination of case-related activities• Maintain accurate records, case files and information within internal systems• Assist with document verification, data entry and case documentation processes• Coordinate appointments, referrals and follow-up arrangements with clients and stakeholders• Respond to enquiries and provide administrative assistance through various communication channels• Prepare reports, letters, meeting materials and other administrative documents• Support programme operations, outreach activities and logistical arrangements when required• Assist with procurement, inventory tracking and other operational support functions• Perform other administrative duties and ad-hoc assignments as assigned
...
• To provide operational and non-regulatory support to the CIOO Asia Implementation Team during a temporary maternity leave coverage period, ensuring continuity of day-to-day portfolio management and business activities. Responsibilities include:
...
· Facilitate beneficiary services, including nominations and trust arrangements.
· Handle policy pay-outs, including annuity, maturity, surrender, withdrawal, cashback, survivorship checks, and CPFIS profit/loss.
· Oversee statements management, including fund, anniversary, and bonus statements, as well as post-sales quotations, cashback, and loan statements.
...