Maintain accurate inventory records for a large number of SKUs, including materials, tools, props, decorations, hardware, production items, reusable project items, and trading stock, if any.
Create, update, and maintain item codes, SKU details, item descriptions, stock categories, and storage locations.
Monitor stock balance and ensure physical stock matches warehouse records or inventory system.
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Inventory Management
Inventory Control
Warehouse Management System
Time Management
Leadership
Document Management
Organized
Problem Solving
Coordination
Cost Control
Professionally and accurately handle customers’ enquiries and requests by applying good knowledge of modern tools. Policies and processes. Execute and adhere to retail outlet and service impression as well as service mannerism guidelines as per company’s direction.
Achieve desirable.NET Promoter Score (NPS) by providing exceptional service to the customers. Providing customers with advisory. Product ownership experience and good after sales support.
Resolve and update customers’ enquiries and complaints and the service is quick and efficient to ensure maximum customer satisfaction by taking ownership of customers’ issues.
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