Control project costs and recommend corrective actions for cost variances, including coordination with Finance and HQ where required.
Manage and coordinate contractors, designers, consultants, suppliers, and third parties to ensure smooth project execution. Conduct site meetings, prepare progress reports, and resolve technical, construction, IT, or operational issues promptly.
Maintain strong coordination with Operations, Business Development, Finance, Administration, IT, Marketing, and Korean HQ to ensure alignment at all stages of the project
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Ensure Quality Project Delivery: Monitor project performance and ensure deliverables meet quality standards, customer expectations, and organizational requirements.
Collaborate with Stakeholders: Work closely with clients, business users, and cross-functional teams to communicate project status, manage expectations, and resolve issues effectively.
Manage Project Risks and Issues: Identify, assess, and mitigate project risks while proactively resolving issues to minimize impact on project delivery.
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Planning & Governance: Develop and negotiate project schedules, manage milestones, track inter-dependencies, enforce governance and escalation processes
Risk & Change Management: Identify, assess, escalate project risks and issues proactively, and propose mitigation plans; lead management of scope changes, deviations, and dependencies
Contract Oversight: Review and monitor compliance with terms of vendor contract and safeguard client interests
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Serve as an execution focal point coordinating workstream activities across Process & Technology, L1/L1.5 Support, Back Office, Quality & Regulatory, Finance, and Solutions & Infrastructure.
Coordinate with Affiliate Transition Leads to monitor local readiness, site cutover tasks, shadowing/reverse-shadowing activities, and hypercare execution.
Drive alignment between technical infrastructure rollouts (e.g., CCaaS Genesys, REXIS CRM, AI tools) and operational wave deployment schedules.
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Familiar with cleanroom facilities, production areas, warehouses, HVAC, utilities, or pharmaceutical manufacturing environments would be an added advantage.
Experience coordinating machine installation activities, including equipment delivery, unloading, rigging, positioning, utility connection, commissioning, and handover.
Able to review and coordinate technical drawings, specifications, quotations, and vendor proposals, and follow up on technical deliverables.
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